To obtain a Full-Time role where my skills in professional development and adaptability will be fully utilized as I gain experience in the industry.
Overview
8
8
years of professional experience
Work History
Sales Associate
Hugo Boss
09.2022 - Current
Ranked in the Top 15 Nationwide among 30 associates for consistent high performance in sales, consistently exceeding monthly and yearly goals.
Achieved $100,000 in average monthly sales, contributing to a year-to-date sales total of $900,000CAD
Delivered personalized service to clients, offering expert advice on the latest fashion trends and product offerings, driving customer loyalty and repeat business.
Developed and maintained relationships with high-net-worth individuals and VIP clients, resulting in increased sales and enhanced customer satisfaction.
Collaborated with the team to achieve store sales goals and ensure an exceptional shopping experience for every customer.
Contributed to merchandising and visual displays to ensure the store layout aligned with brand standards and maximized sales opportunities.
Possessed a strategic sales mindset with a focus on exceeding sales targets
Maintained and updated the HR database, ensuring accurate employee records, benefits, and compliance details.
Led and managed comprehensive HR operations for a prominent HVAC contractor, overseeing both technical and administrative teams in a high-demand industry.
Directed full-cycle recruitment, including sourcing, interviewing, and hiring skilled personnel to meet staffing requirements for HVAC maintenance services.
Developed and implemented training and professional development initiatives to ensure technical staff maintained relevant certifications and competencies in HVAC systems.
Spearheaded employee development programs aimed at enhancing technical expertise, customer service capabilities, and overall service excellence.
Kitchen Staff/Restaurant Server
Mezzetta Restaurant & Tapas Bar
04.2017 - 11.2019
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Accurately taken orders, offered knowledgeable recommendations, and presented daily specials, tailoring service to the specific needs of each guest.
Efficiently handled transactions, processed payments, and maintained accurate records, ensuring a seamless checkout experience for guests.
Collaborated with chefs and kitchen staff to ensure timely and efficient order fulfillment, particularly during high-demand periods.
Built and sustained strong relationships with guests, responding to inquiries and addressing concerns in a timely and professional manner.
Education
High School Diploma -
THORNHILL SECONDARY SCHOOL
Toronto, ON
06-2019
Skills
Organized, time-efficient multitasker with strong interpersonal skills and expertise in conflict resolution
Experienced in working in a fast-paced, customer centric environment in both retail and professional settings
Sales expertise
Human resources operations
Hiring and onboarding
Content Management Systems (CMS) (eg, WordPress, Drupal, Joomla)
Project Management and Collaboration Tools (eg, Asana, Jira, Trello, Mondaycom)