Servianus JR Hospedales
Mechanical Key Maintenance Initiatives (KMI) Facilities Technician
Leduc,Alberta
Summary
Meticulous, result orientated maintenance technician with a vast knowledge of tools equipment procurement. Over 10 years' experience working within the industrial tool supply industry. Proven ability to problem solve and build relationships. Vast knowledge of power tools, woodworking, metal working tools and equipment, welding, plumbing, and electrical tools.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
MAINTENANCE REPAIR SHOP TECHNICIAN
UNIVERSITY OF ALBERTA
01.2018 - Current
- Repair and maintenance of Building Services equipment
- Repair and maintain Facilities Management tools and equipment
- Purchases through suppliers within approved budget
- Order specialty tools for Facilities and Operation department
- Oversee Facilities Management equipment and inventory
- Provide coverage for Foreman
- Introduced Gigatrak tool tracking software
- Coordinate calibration and inspection of Lift Equipment
- Arrange tool demos with sales representatives
- Foster relationships with supplier representatives
- Assist in lamp and battery recycling
- Help with signage installation
- Collaborate with lamping crew
OUTSIDE INDUSTRIAL SALES/CTS SALES ORDER DESK
KMS TOOLS AND EQUIPMENT
01.2010 - 01.2018
- Built and maintained client relationships through consistent communication and strong account follow through
- Managed sales cycle from start to finish, prospecting, cold calling, and negotiation through to close
- Provided contractor pricing to industrial and education customers
- Oversaw college, school board, city, government, military as well as contractor and construction accounts
- Requested quotes from manufacturers and receive pricing on tools and equipment for customers
- Generated purchase orders for manufacturers and suppliers
- Negotiated with tool and equipment suppliers to acquire pricing of goods to sell to end user
- Outfitted new school and industrial shops as well as modernization projects, including; setting up machines, acquiring parts for machine repairs and placement of machines in shops
- Arranged and perform various demos with specialty equipment such as;
- Woodworking CNC machines, Sawstop table saws and 3D printers
- Attend vendor and suppliers product knowledge sessions to remain up to date on products and technologies
- Worked closely with Alberta Skills Canada to provide power tools, equipment and consumables to Provincial Alberta Skills Competition
- Represented KMS at various trade shows such as ; Teachers
- Convention and Safety Convention
- Completed training in filling Argon, C02 Argon mix and Oxygen welding gasses
- Efficiently dealt with warranty and insurance claims
- Was responsible for service and maintenance calls
CUSTOMER SERVICE REPRESENTATIVE
GREGG DISTRIBUTORS LTD
05.2009 - 10.2010
- Assisted customers at sales desk, which included finding tools or accessories
- Picked customer orders as well as picked Gregg branch orders
- Packed orders on pallet, filled out shipping paperwork
- Participated in product training classes
INDUSTRIAL SALES/SALES FLOOR SUPERVISOR
HOUSE OF TOOLS
05.2007 - 05.2009
- Responsible for large industrial orders
- Promoted new products and coordinating products to satisfy customers needs and achieve sales goals
- Worked with outside sales associates preparing large purchase orders
- Provided pricing on tools and equipment
- Generated invoices and received payment from customers
- Completed customers quote requests in an efficient manner
- Generated purchase orders to manufacturers to order product for customer
- Assisted in yearly inventory
- Trained employees
- Opened and closed store
Education
Management Studies Program -
GRANT MACEWAN COLLEGE
Edmonton, AB 01.2003 - 05.2005
Skills
Networking
undefinedReferences
Available upon request
Timeline
MAINTENANCE REPAIR SHOP TECHNICIAN
UNIVERSITY OF ALBERTA
01.2018 - Current
OUTSIDE INDUSTRIAL SALES/CTS SALES ORDER DESK
KMS TOOLS AND EQUIPMENT
01.2010 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
GREGG DISTRIBUTORS LTD
05.2009 - 10.2010
INDUSTRIAL SALES/SALES FLOOR SUPERVISOR
HOUSE OF TOOLS
05.2007 - 05.2009
Management Studies Program -
GRANT MACEWAN COLLEGE
01.2003 - 05.2005
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