Servando Ramirez Pardo
Anaheim
Summary
Dynamic and results-driven individual with a passion for leadership seeking to advance my career as a Senior Manager.
Overview
12
12
years of professional experience
Work History
Solutions Manager
Verizon
- Current
- Grew sales by applying proactive management strategies and enhancing sales training
- Trained & developed new hires with company processes and customer service skills
- Cross channel collaboration to drive sales
- Managed a team of 12 sales representatives, delegating tasks and ensuring adherence to company standards.
Solution Specialist
Verizon
07.2014
- Use of Salesforce and other Digital tools to drive sales
- Provide exceptional customer service to ensure customer satisfaction and retention
- Consistently exceeded sales goals by identifying customer needs and proposing appropriate solutions
- Top 3 SMB specialist 2019
- Gold Store Winner Q1 2015 and Q2 2016.
Department Manager
Home Depot
07.2012 - 04.2014
- Managed employee hours and customer service standards
- Implementing team trainings for new products and promotions
- Worked with product vendors to deploy promotional products and offers
- Uphold visual standards by creating and maintaining clean and visually appealing displays
- Tracked inventory, analyzed and reported sales data, ordered products and coordinated merchandising shipments.
Education
Bachelors of Arts in Business Administration, emphasis in marketing. -
California State University Fullerton
06.2014
Skills
- Teamwork and Collaboration
- Sales Techniques
- Performance Tracking and Evaluation
- Staff Training and Development
References
- Nagauma Garikiparthi, Business Stategy-Sr Mgr, Verizon, (714) 313-4096
- Oscar Gomez, Sr Mgr-Retail, Verizon, (310) 961-0477
Timeline
Solution Specialist
Verizon
07.2014
Department Manager
Home Depot
07.2012 - 04.2014
Solutions Manager
Verizon
- Current
Bachelors of Arts in Business Administration, emphasis in marketing. -
California State University Fullerton