Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Servando Ramirez Pardo

Anaheim

Summary

Dynamic and results-driven individual with a passion for leadership seeking to advance my career as a Senior Manager.

Overview

12
12
years of professional experience

Work History

Solutions Manager

Verizon
- Current
  • Grew sales by applying proactive management strategies and enhancing sales training
  • Trained & developed new hires with company processes and customer service skills
  • Cross channel collaboration to drive sales
  • Managed a team of 12 sales representatives, delegating tasks and ensuring adherence to company standards.

Solution Specialist

Verizon
07.2014
  • Use of Salesforce and other Digital tools to drive sales
  • Provide exceptional customer service to ensure customer satisfaction and retention
  • Consistently exceeded sales goals by identifying customer needs and proposing appropriate solutions
  • Top 3 SMB specialist 2019
  • Gold Store Winner Q1 2015 and Q2 2016.

Department Manager

Home Depot
07.2012 - 04.2014
  • Managed employee hours and customer service standards
  • Implementing team trainings for new products and promotions
  • Worked with product vendors to deploy promotional products and offers
  • Uphold visual standards by creating and maintaining clean and visually appealing displays
  • Tracked inventory, analyzed and reported sales data, ordered products and coordinated merchandising shipments.

Education

Bachelors of Arts in Business Administration, emphasis in marketing. -

California State University Fullerton
06.2014

Skills

  • Teamwork and Collaboration
  • Sales Techniques
  • Performance Tracking and Evaluation
  • Staff Training and Development

References

  • Nagauma Garikiparthi, Business Stategy-Sr Mgr, Verizon, (714) 313-4096
  • Oscar Gomez, Sr Mgr-Retail, Verizon, (310) 961-0477

Timeline

Solution Specialist

Verizon
07.2014

Department Manager

Home Depot
07.2012 - 04.2014

Solutions Manager

Verizon
- Current

Bachelors of Arts in Business Administration, emphasis in marketing. -

California State University Fullerton

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Servando Ramirez Pardo