Servando Ramirez Pardo
Anaheim
Summary
Dynamic and results-driven individual with a passion for leadership seeking to advance my career as a Senior Manager.
Overview
12
12
years of professional experience
Work History
Solutions Manager
Verizon
- Current
- Grew sales by applying proactive management strategies and enhancing sales training
- Trained & developed new hires with company processes and customer service skills
- Cross channel collaboration to drive sales
- Managed a team of 12 sales representatives, delegating tasks and ensuring adherence to company standards.
Solution Specialist
Verizon
07.2014
- Use of Salesforce and other Digital tools to drive sales
- Provide exceptional customer service to ensure customer satisfaction and retention
- Consistently exceeded sales goals by identifying customer needs and proposing appropriate solutions
- Top 3 SMB specialist 2019
- Gold Store Winner Q1 2015 and Q2 2016.
Department Manager
Home Depot
07.2012 - 04.2014
- Managed employee hours and customer service standards
- Implementing team trainings for new products and promotions
- Worked with product vendors to deploy promotional products and offers
- Uphold visual standards by creating and maintaining clean and visually appealing displays
- Tracked inventory, analyzed and reported sales data, ordered products and coordinated merchandising shipments.
Education
Bachelors of Arts in Business Administration, emphasis in marketing. -
California State University Fullerton
06.2014
Skills
- Teamwork and Collaboration
- Sales Techniques
- Performance Tracking and Evaluation
- Staff Training and Development
References
- Nagauma Garikiparthi, Business Stategy-Sr Mgr, Verizon, (714) 313-4096
- Oscar Gomez, Sr Mgr-Retail, Verizon, (310) 961-0477
Timeline
Solution Specialist
Verizon
07.2014
Department Manager
Home Depot
07.2012 - 04.2014
Solutions Manager
Verizon
- Current
Bachelors of Arts in Business Administration, emphasis in marketing. -
California State University Fullerton
Similar Profiles
Mohd SulemaanMohd Sulemaan
Engineer-2nd at VerizonEngineer-2nd at Verizon
James W ScoffieldJames W Scoffield
Principal Engineer-Planning & Design at VerizonPrincipal Engineer-Planning & Design at Verizon
Mariam MagareMariam Magare
Solutions Specialist at VerizonSolutions Specialist at Verizon
Yameenah MayfieldYameenah Mayfield
Technical Support Consultant at VerizonTechnical Support Consultant at Verizon
Andrew GutierrezAndrew Gutierrez
Teachers Assistant at Hare High SchoolTeachers Assistant at Hare High School