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Personable and adaptable professional with strong problem-solving mindset and excellent communication skills. Possesses in-depth understanding of project management principles and proficient in data analysis and process optimization. Dedicated to delivering innovative solutions that drive efficiency and enhance operational performance.
Results-driven professional with proven track record in delivering effective solutions that drive business growth. Known for strong collaboration skills and ability to adapt to evolving project requirements. Recognized for strategic thinking and problem-solving capabilities that consistently lead to successful outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Self-motivated and dependable while achieving high performance with minimal supervision. Energetic, driven professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Tech-savvy Senior ERP Manager with 12 years of experience offering pivotal support for shaping organizational technology roadmaps and deployment. Talented at monitoring standards and objectives to support complex proposals and project launches. Detailed research and collaboration to share IT trends and develop business requirements and processes. Seasoned expert at devising informed recommendations to manage crucial technology planning and implementations.
Intelligent IT Manager with 8 year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Adept at improving security, operational processes and systems implementation procedures. Proficient in disaster recovery planning, emergency response, project mapping and training.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-driven leader with extensive experience in Medicare, Life/Final Expense, and ACA operations, team management, and process improvement. Proven track record in leading cross-functional pilot programs that improved policy effectuation by 15%, coupled with hands-on expertise in training and coaching agents in Needs-Based Selling techniques to drive sales success. Skilled at managing high-volume workflows, having overseen the processing of over 32,000 ACA applications during peak enrollment periods while maintaining high standards of accuracy and compliance. Demonstrated adaptability and collaborative spirit through successful implementation of major CMS-driven process changes and close partnership with IT to pilot new technologies.

Brings a customer-focused leadership style, emphasizing agent development and operational efficiency, with a history of maintaining strong client retention and driving measurable business outcomes. Equipped to lead teams through change, foster continuous learning, and enhance performance in fast-paced, regulated environments. Ready to leverage deep Medicare knowledge, strategic vision, and hands-on management approach to contribute meaningfully to the growth and success of American Health Marketplace’s Medicare department.

Servando Ramirez Pardo

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Solutions Manager

Solution Specialist

Department Manager

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Bachelors of Arts in Business Administration, emphasis in marketing. -

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Solution Specialist

Department Manager

Solutions Manager

Bachelors of Arts in Business Administration, emphasis in marketing. -

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