SerRyan Vitale
Bishop
Summary
Results-driven Manager at Manor Market specializing in regulatory compliance and conflict resolution. Demonstrated expertise in coaching teams to improve performance and streamline workflows. Achieved high customer satisfaction through effective issue resolution, enhancing brand reputation and team engagement. Committed to fostering an environment that empowers employees to excel.
Overview
2
2
years of professional experience
Work History
Manager
Manor Market
Bishop
12.2022 - Current
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with industry regulations and company policies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Bishop Union High School
Bishop, CA07-2015
Skills
- Regulatory compliance
- Conflict resolution
- Team building
- Employee training
- Workflow optimization
- Customer service
- Task delegation
- Coaching and mentoring
Affiliations
- Bowling on weekends
- Pickle ball occasionally during the week
References
References available upon request.
Timeline
Manager
Manor Market
12.2022 - Current
High School Diploma -
Bishop Union High School
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