Open To Work
Serriah Torres
Clovis
Work Preference
Summary
Results-driven team member with experience in fast-paced retail environments. Skilled in time management, decision-making, and effective communication, contributing to enhanced customer experiences and smooth operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Florist
Self-employeed
Clovis, CA
02.2025 - Current
- Managed inventory of flowers and supplies to ensure freshness and availability.
- Created promotional materials to advertise floral services and special offers.
- Handled transactions and maintained accurate financial records for business operations.
- Collaborated with local businesses to establish partnerships for event services.
- Utilized social media platforms to showcase designs and engage with customers.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Processed sales transactions via cash register and telephone orders.
Digital Shopper
Walmart
Clovis
10.2023 - 12.2023
- Maintained high-quality standards in selecting, packing, and preparing online orders to meet customer expectations.
- Verified product quality and addressed substitutions to enhance customer satisfaction.
- Collaborated with team members to streamline operations and ensure timely order processing.
- Met daily productivity and fulfillment targets in a dynamic retail setting.
Cashier Drive-Thru Team Member
Long John Silvers A&W
Clovis
12.2022 - 04.2023
- Provided friendly, professional customer service, enhancing customer satisfaction in front counter and drive-thru operations.
- Processed cash, credit card, and electronic payments accurately using point-of-sale (POS) systems.
- Operated efficiently during high-volume periods, facilitating smooth operations and improving customer experiences.
- Prepared food and beverages in compliance with company quality, food safety, and sanitation standards.
- Ensured a clean, organized, and safe work environment by adhering to health and safety procedures.
Education
High School Diploma -
J.E. Young Academic Center
Fresno07-2024
Skills
- Order fulfillment
- Point-of-sale operation
- Food safety compliance
- Customer service
- Customer relations
- Time management abilities
- Prioritizing orders
- Multitasking
- Adaptability to change
- Attention to detail
- Decision-making
- Team motivation
- Communication skills
Certification
- California Food Handler Certification
Timeline
Florist
Self-employeed
02.2025 - Current
Digital Shopper
Walmart
10.2023 - 12.2023
Cashier Drive-Thru Team Member
Long John Silvers A&W
12.2022 - 04.2023
High School Diploma -
J.E. Young Academic Center