Serriah Pope
Rialto
Summary
Results-driven professional skilled in customer service and safety compliance. Manages time effectively to enhance shopping experiences and support team objectives. As a Sales Associate/Cashier and Dasher, consistently exceeds customer expectations and sales targets. Focuses on security and loss prevention while maintaining stock integrity, fostering collaboration with team members to deliver outstanding service.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Twentynine Palms
03.2023 - 11.2025
- Delivered products to customers on scheduled routes, ensuring timely arrivals.
- Safely operated delivery vehicles in various weather conditions and traffic.
- Demonstrated ability to manage time effectively, completing all deliveries within assigned windows.
- Resolved customer issues promptly on route to enhance service satisfaction.
- Verified order accuracy against recorded items to ensure quality customer experiences.
- Conducted pre-trip and post-trip vehicle inspections to ensure safety compliance.
- Identified potential leads during deliveries to support sales team efforts.
- Worked with customers to understand and meet unique product needs.
Sales Associate/Cashier
Food Lion
Myrtle Beach
08.2021 - 12.2021
- Welcomed customers and assisted with product selections to enhance shopping experience.
- Used POS system to scan customer purchases, calculate prices and process transactions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Aided cashiers and customers in locating products and confirming prices to resolve inquiries efficiently.
- Ensured clean sales floor by straightening and facing merchandise for optimal presentation.
- Went above and beyond customer expectations for exceptional shopping experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate/Cashier
Whales Island Shops
Surfside Beach
06.2021 - 08.2021
- Exceeded customer expectations to create exceptional shopping experiences.
- Greeted and connected with customers to support positive transaction experiences.
- Resolved customer questions and concerns to enhance satisfaction.
- Used POS system to scan customer purchases, calculate prices and process transactions.
- Facilitated product location, price confirmation, and stock replenishment for cashiers and customers.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
Education
High School Diploma -
Socastee High School
Myrtle Beach, SC06.2020
Some College (No Degree) - Marine Biology/Psychology
The Citadel
Charleston, South Carolina, SCSkills
- Retail Sales
- Customer Assistance
- Managing Cash Register
- Stocking and replenishing
- Product distribution
- Safety standards
- Team collaboration
- Reliability
- Map interpretation
- Vehicle maintenance
Languages
English
Full Professional
Timeline
Dasher
DoorDash
03.2023 - 11.2025
Sales Associate/Cashier
Food Lion
08.2021 - 12.2021
Sales Associate/Cashier
Whales Island Shops
06.2021 - 08.2021
High School Diploma -
Socastee High School
Some College (No Degree) - Marine Biology/Psychology
The Citadel