Serra Hacer Gurdal
Burnaby,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Organizer with experience planning various events. Accomplished in managing event planning activities from start to finish while fully incorporating clients' special requests and maintaining budgets.
Overview
5
5
years of professional experience
Work History
Summer School Instructor /Mathematics Teacher
CENTRE CANADA
06.2023 - 08.2023
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress.
- Assessed student progress regularly using formal and informal assessments, adjusting instructional strategies as needed.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected subject areas for a richer learning experience.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Crew Member
SERVICE CANADA
05.2021 - 09.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members in achieving goals.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
Customer Service Cashier
CHEF ISTANBUL
11.2018 - 12.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Commercial Aviation
Mount Royal University
Calgary, AB04.2026
High School Diploma -
Burnaby South Secondary
Burnaby, BC06.2022
Skills
- Collaborative Teaching
- Student Engagement
- Peer Mentoring
- Customer Assistance
- Cash Handling
- Problem-Solving
- Lesson Planning
- Parent Communication
- Documentation And Reporting
- Co-Teaching and Co-Planning
- Patience and Empathy
- Work Ethic and Integrity
Languages
English
Full Professional
Turkish
Full Professional
Timeline
Summer School Instructor /Mathematics Teacher
CENTRE CANADA
06.2023 - 08.2023
Crew Member
SERVICE CANADA
05.2021 - 09.2021
Customer Service Cashier
CHEF ISTANBUL
11.2018 - 12.2019
No Degree - Commercial Aviation
Mount Royal University
High School Diploma -
Burnaby South Secondary
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