Serinda Schissler
Edmonton,Canada
Summary
Dynamic professional with extensive experience at YMCA, excelling in customer service and event coordination. Proven ability to manage reservations and enhance guest satisfaction through effective conflict resolution and team leadership. Recognized for maintaining high standards in front desk operations and ensuring seamless event execution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager on Duty
YMCA
Edmonton, Alberta
03.2022 - Current
- Greet and assist guests, managing reservations and special requests.
- Maintain a consistent attendance record, always arriving punctually.
- Provide customer service and manage front-desk operations, including answering calls and relaying messages to management.
- Set up and oversee events such as weddings, ensuring smooth operations and guest satisfaction.
- Assisted in teaching cooking classes for preschool children and adults with disabilities.
Facility Attendant
YMCA
Edmonton, Alberta
12.2023 - 06.2024
- Performed cleaning duties in daycare areas, offices, and kitchens.
- Worked overnight shifts and provided flexible coverage as needed.
- Ensured spaces were well-prepared and maintained for daily operations.
Delivery Driver
Doordash, Skip the Dishes, Instacart, and Uber Eats
Edmonton, Alberta
03.2020 - 03.2022
- Completed timely deliveries using efficient routes.
- Worked various shifts including nights, weekends, and holidays.
- Confirmed and coordinated delivery times with customers.
- Handled rush deliveries under tight schedules.
Kennel Attendant
Pampered Doggies
Edmonton, Alberta
08.2017 - 08.2020
- Provided care and grooming for animals, ensuring their comfort and health.
- Handled pet intake and documented important health and behavior information.
- Maintained clean facilities and followed dietary plans.
Education
High School Diploma -
Queen Elizabeth School
Edmonton, Alberta07.2020
Culinary Arts - first semester
Northern Alberta Institute of Technology (NAIT)
EdmontonCertification
- Proserve Certification
- Naloxone Certification
- Mental Health Training
Volunteer Experience
Volunteer Canvasser & Ballot Scrutineer
Rod Loyola, 2025 Federal Election Campaign
Edmonton, AB
- Canvassed homes, engaged with residents about campaign issues and encouraged civic engagement.
- Answered questions on behalf of Rod Loyola and promoted meaningful political discourse.
- Served as a ballot scrutineer on election day, overseeing vote casting and verifying ballot counts.
- Advocated for candidate positions when ballots were questionable, ensuring fair representation.
Timeline
Facility Attendant
YMCA
12.2023 - 06.2024
Manager on Duty
YMCA
03.2022 - Current
Delivery Driver
Doordash, Skip the Dishes, Instacart, and Uber Eats
03.2020 - 03.2022
Kennel Attendant
Pampered Doggies
08.2017 - 08.2020
High School Diploma -
Queen Elizabeth School
Culinary Arts - first semester
Northern Alberta Institute of Technology (NAIT)
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