Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serinah Roa

Roseville,CA

Summary

Dedicated and adaptable professional with a diverse background in customer service, childcare, and hospitality. After a rewarding two-year break to raise my son, I am eager to re-enter the workforce and contribute my skills and experience to a dynamic team. With proven reliability and trustworthiness as a nanny, I effectively managed diverse environments and communicated openly with families. Previous positions as a host/server and checker have honed my ability to thrive in high-pressure situations while providing exceptional service and support. Posses strong multitasking and organizational skills, along with a commitment to creating positive experiences for both customers and colleagues. Highly motivated to leverage my experience and interpersonal skills to make a meaningful impact in a new role.

Overview

5
5
years of professional experience

Work History

Nanny

Nanny
04.2020 - 01.2022
  • Flexibility and adaptability to adjust to diverse environments and changing schedules, ensuring a seamless experience for children and family
  • Trustworthiness and reliability from families
  • Skilled in managing challenging behaviors with patience and composure
  • Concise verbal communication and feedback to parents

Host/Server

Public House Downtown
05.2018 - 02.2020
  • Ability to maintain composure and effectiveness in high-pressure situations, ensuring smooth operations during busy shifts
  • Ability to think on my feet and find quick solutions
  • Proficient in juggling multiple responsibilities efficiently, ensuring timely service and attention to detail during peak hours
  • Committed to providing outstanding service, creating a welcoming atmosphere and fostering positive guest interactions

Checker

Raley’s
03.2017 - 04.2018
  • Demonstrated ability to provide high-quality service, ensuring customer satisfaction
  • Proven track record of effectively working with team members to achieve common goals
  • Skilled in quickly adjusting to changing situations, such as managing high customer volumes or addressing unexpected issues with a calm and solution-oriented approach
  • Experienced in handling cash and electronic transactions, ensuring accuracy and security in financial dealings

Education

Bachelors - Psychology

Southern New Hampshire
New Hampshire
04-2025

Skills

  • Dependable
  • Quick Learner
  • Ability to multitask
  • Punctual
  • Time management
  • Teamwork and Collaboration
  • Friendly and personable
  • Highly motivated
  • Good communication
  • Problem-Solving
  • Organization Skills
  • Reliable

Timeline

Nanny

Nanny
04.2020 - 01.2022

Host/Server

Public House Downtown
05.2018 - 02.2020

Checker

Raley’s
03.2017 - 04.2018

Bachelors - Psychology

Southern New Hampshire
Serinah Roa