Serina Martinez
Riverside
Summary
Strong and dependable security officer with proven leadership skills and the ability to handle situations with professionalism. Seeking advanced training to grow into a management or higher-level position while maintaining a safe and secure environment.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Riverside, CA
05.2024 - Current
- Assisted in training new staff on security policies and emergency procedures.
- Conducted regular patrols to identify and mitigate potential security risks.
- Maintained accurate records of daily activities, incidents, and observations for reporting purposes.
- Collaborated with management to develop strategies for improving security measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Officer
Securitas Security Services USA
Riverside, CA
05.2022 - 01.2024
- Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
- Prepared detailed reports on security breaches, incidents, and daily activities for management review.
- Implemented access control procedures to regulate entry of individuals into secured areas.
- Trained new security staff on protocols, emergency response, and company policies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Picking Lead
Starcrest Distribution
Perris, CA
01.2018 - 06.2021
- Oversaw daily picking operations to ensure efficiency and accuracy in order fulfillment
- Trained new staff on best practices for inventory management and picking procedures
- Implemented process improvements to enhance workflow and reduce pick times
- Coordinated with shipping department to streamline outgoing orders and minimize delays
- Led team meetings to discuss operational challenges and foster collaborative problem-solving
- Streamlined inventory management by conducting accurate cycle counts and collaborating with the warehouse team for proper storage solutions.
Education
High School Diploma -
Val Verde
Moreno Valley, CA05-2023
Skills
- Conflict de-escalation
- Technical proficiency
- High level of integrity
- Work ethic
- Reliability
- Maintains physical fitness and stamina
- Time management skills
- Understanding legal authority
- Emergency response
- Critical thinking and decision making
Timeline
Security Officer
Allied Universal Security Services
05.2024 - Current
Security Officer
Securitas Security Services USA
05.2022 - 01.2024
Picking Lead
Starcrest Distribution
01.2018 - 06.2021
High School Diploma -
Val Verde