Serhii Trusov
Edmonton,AB
Summary
Versatile and dynamic professional with a proven track record at Internet and in construction, excelling in project management and customer support. Leveraged AI and automation to enhance productivity and client engagement, while upholding the highest safety standards. Known for quick learning, adaptability, and a positive work ethic, consistently delivering results and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Online Frelance
Internet
09.2021 - 05.2024
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Automated online processes for clients, enhancing efficiency and productivity.
- Developed chatbots and Telegram bots using AI, improving customer interaction and engagement.
- Managed projects at an intermediate level, ensuring timely delivery and client satisfaction.
- Applied problem-solving skills to create customized solutions for various online tasks.
- Maintained up-to-date knowledge of AI and automation technologies.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Construction Assistant
Poland
02.2021 - 07.2021
- Poured concrete steps, ensuring smooth surfaces and structural integrity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Assisted in various construction tasks, including floor installation and window setting.
- Operated and maintained concrete mixing and pouring equipment.
- Consistently adhered to safety protocols to ensure a secure and efficient work environment.
- Demonstrated flexibility and quick adaptation to various tasks on-site
Education
Bachelor of Science - Clinical Psychology And Psychotherapy
Akademia Ekonomiczno-Humanistyczna
Warszawa, Poland2020
Skills
- Strong adherence to workplace safety protocols
- Quick learner with the ability to adapt to new tasks and environments efficiently
- Friendly and approachable demeanor, promoting a positive work atmosphere
- Highly responsible, ensuring tasks are completed accurately and on time
- Punctual and reliable, consistently meeting work schedules and deadlines
- Stress-resilient, able to maintain performance under pressure
- Proficient in Software
- Virtual Assistance
- Project Management
- Customer Support
Languages
English
Limited Working
Ukrainian
Native or Bilingual
Timeline
Online Frelance
Internet
09.2021 - 05.2024
Construction Assistant
Poland
02.2021 - 07.2021
Bachelor of Science - Clinical Psychology And Psychotherapy
Akademia Ekonomiczno-Humanistyczna
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