Sergovich Johnson
None
Whitby,ON
Summary
Dynamic Recovery Assistant at MHMC with a proven track record in enhancing patient outcomes through evidence-based practices and empathetic communication. Skilled in client advocacy and meticulous documentation, I foster strong relationships that promote well-being and safety. Committed to delivering high-quality care while ensuring confidentiality and professionalism in all interactions.
Overview
26
26
years of professional experience
1
1
Language
Work History
Recovery Assistant
MHMC
10.2025 - 04.2026
- Evaluated effectiveness of individual interventions using outcome measures or qualitative feedback to inform ongoing treatment planning.
- Safeguarded patients from potential hazards by conducting regular safety assessments of their living environments.
- Utilized evidence-based practices to optimize patient outcomes during the recovery process.
- Collaborated with various groups to troubleshoot and resolve build and deployment issues.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Fostered strong relationships with patients and families through active listening, empathetic communication, and genuine concern for wellbeing.
- Streamlined patient preparation and transportation for offsite appointments, ensuring punctuality and minimizing stress.
- Conducted regular safety checks on patients'' living spaces, reducing risks of falls or injuries.
- Facilitated patient mobility through skilled transfers and ambulation support, promoting independence and safety.
- Ensured timely administration of medications, contributing to optimal health outcomes for patients.
- Assisted patients with personal hygiene tasks, ensuring cleanliness and dignity.
- Delivered high-quality personal care services, resulting in increased satisfaction among patients and families.
- Demonstrated adaptability in meeting diverse patient needs across multiple age groups, diagnoses, backgrounds.
- Enhanced patient care by providing compassionate assistance with daily living activities.
Security Officer
Madini Ltd
01.2018 - 03.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Owner
Easy Cleaning Services St.Lucia
10.2000 - 10.2000
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
High School Diploma -
Castries Comprehensive Secondary
Castries, St.Lucia, W.I06-1995
Skills
Mental health awareness
Client confidentiality
Confidentiality practices
Microsoft office
Multitasking Abilities
Computer literacy
Self motivation
Decision-making
Time management abilities
Effective communication
Active listening
Attention to detail
Organizational skills
Documentation skills
Client needs assessments
Client advocacy
Professionalism
Reliability
Sales
Client relationship building
Basic maintenance skills
Customer service
Music Entertainment Artist
Song Writer & Vocalist
Digital Marketing
Management
Cleaning Management and Maintainance Skills
Music vocalist and song writer/ Entertainment Artist
I love writing and creating new tracks
Timeline
Recovery Assistant
MHMC
10.2025 - 04.2026
Security Officer
Madini Ltd
01.2018 - 03.2025
Owner
Easy Cleaning Services St.Lucia
10.2000 - 10.2000
High School Diploma -
Castries Comprehensive Secondary