Sergio Adolfo Nunez Forero
Toronto,ON
Summary
Friendly and adaptable, with positive attitude towards customer interactions. Developed strong interpersonal skills in fast-paced customer service and Construction environments. Looking to transition into new field where these skills can be applied and expanded.
Overview
3
3
years of professional experience
Work History
Sales and Customer Service Assistant
Rejuvenecer Estetica
01.2023 - 10.2024
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Assistant Construction Supervisor
Inversiones España Arenas Y CIA S.A.S
08.2021 - 12.2021
- Implemented a proactive UPA Unite Pressure Analysis to know the construction characteristics and the work elements that make them up.
- Conducted the three-dimensional modelling of a potable water treatment plant, for subsequent construction.
- Oversaw subcontractor performance, verifying that work adhered to established quality guidelines and specifications.
Education
Bachelor of Arts - Arquitecture
Universidad Santo Tomas
Bucaramananga, Colombia.07-2025
Construction Project Management
Course in Construction Supervision
Bucaramanga, Colombia10-2022
High School Diploma -
Colegio San Diego
Bucaramanga, Colombia11-2016
Skills
- Subcontractor coordination
- Design of architectural projects with Autocad, Archicad, Lumion, Sketch-up,
- Design of graphic projects with Adobe Suit
- Construction supervision
- Customer service
- Attention to detail
- Flexible and adaptable
- Cash handling
- Complaint handling
- Complaint resolution
Timeline
Sales and Customer Service Assistant
Rejuvenecer Estetica
01.2023 - 10.2024
Assistant Construction Supervisor
Inversiones España Arenas Y CIA S.A.S
08.2021 - 12.2021
Bachelor of Arts - Arquitecture
Universidad Santo Tomas
Construction Project Management
Course in Construction Supervision
High School Diploma -
Colegio San Diego
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