Sergio Sotelo
Sacramento
Summary
Enthusiastic professional with diverse experience in hospitality and entrepreneurship. Skilled in teamwork and communication, consistently enhancing customer experiences while managing high-volume service periods. Ready to leverage expertise to drive positive outcomes in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
Elk Grove, CA
04.2025 - Current
- Delivered high-quality beverages by mastering drink recipes and preparation techniques.
- Provided exceptional customer service, fostering positive experiences and building customer loyalty.
- Operated espresso machines and brewing equipment, ensuring consistent beverage quality.
- Maintained cleanliness and organization of work areas to comply with health standards.
Busser
Jack's Urban Eats
Elk Grove, CA
10.2024 - 04.2025
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted servers by promptly clearing and resetting tables for efficient service.
- Supported kitchen staff in food preparation and dishwashing to ensure smooth operations.
- Collaborated with team members to manage inventory and stock supplies effectively.
- Demonstrated adaptability by efficiently handling high-volume service periods during peak hours.
Business Owner
My Own Small Business
Sacramento, CA
01.2025 - Current
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Gained knowledge on different metals and how they could contribute toward my jewelry.
- Participated in events in the Sacramento/Davis area to sell handmade jewelry product.
- Build and maintain customer relations through providing a different and environmentally driven process toward making jewelry.
- Established strong vendor relationships to negotiate favorable terms and pricing.
- Established strong customer relationships through excellent communication and attentive service.
Education
Associate of Science - Business Administration
Sacramento City College
Sacramento, CA05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Customer relations
- Driven and determined
Timeline
Barista
Dutch Bros
04.2025 - Current
Business Owner
My Own Small Business
01.2025 - Current
Busser
Jack's Urban Eats
10.2024 - 04.2025
Associate of Science - Business Administration
Sacramento City College