Sergio Rangel
Citrus Heights
Summary
Dynamic and results-oriented Communication Technician with a proven track record at Comcast, specializing in the installation and troubleshooting of residential services. Fluent in Spanish and English, adept at enhancing customer satisfaction through exceptional service and technical expertise. Skilled in equipment installation and fostering teamwork, consistently delivering solutions that exceed expectations.
Overview
10
10
years of professional experience
Work History
Communication Technician
Comcast
07.2015 - Current
Installed and troubleshot internet, cable television, and home phone services for residential customers.
Conducted professional communication in both Spanish and English while installing essential residential services.
Education
Diploma/GED -
Surprise Valley High School
Cedarville, CA06.2006
Skills
- Equipment installation
- Signal analysis
- VoIP systems
- Advanced troubleshooting
- Telecommunications expertise
- Installation and maintenance
- Safety awareness
- Installing equipment
- Equipment safety
- Safety practices
- Troubleshooting systems
- Documenting activities
- Educating customers
- Device installation
- Test equipment operation
- Troubleshooting and resolution
- Service documentation
- Regulatory compliance
- Instructing customers
- Signal testing
- Diagnosing issues
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Equipment installation and repair
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Equipment replacement
- Data cabling installation
- Relationship building
- Wire splicing
- Team building
- Self motivation
- Technical troubleshooting
- Conflict resolution
- Problem diagnosis
- Professionalism
- Continuous improvement
- Adaptability
- Safety procedures adherence
- Quality assurance
- Equipment assembly
- Technical communication
Accomplishments
Greatest accomplishments are being a husband for nearly 13 years and a father of three children ages 10, 8, and 3 years. Accomplished musician with over 25 years experience playing multiple instruments including drums, piano, bass guitar, and guitar. Also experience in musical lessons for kids and adults.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Communication Technician
Comcast
07.2015 - Current
Diploma/GED -
Surprise Valley High School
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