Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sergio Osorio

Montebello

Summary

Dynamic and results-oriented professional with extensive experience in warehouse management at Smart And Final and entrepreneurial success as the owner of Rudy's Bike Shop. Excelled in fostering team collaboration, critical thinking, and implementing effective marketing strategies to boost sales. Proven track record in enhancing operational efficiency and customer satisfaction through clear communication and attention to detail.

Overview

33
33
years of professional experience

Work History

Warehouse Worker

Smart And Final
09.2003 - 11.2024
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Ensured compliance with all federal, state, and local regulations pertaining to warehouse operations including OSHA standards.
  • Mentored junior staff members to improve performance levels and foster a positive work environment.

Store Owner

Rudy's Bike Shop
01.1992 - 02.2003
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Schurr High School
820 N Wilcox Ave Montebello Ca 90640
06-1988

Skills

  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Team collaboration
  • Punctual and dependable
  • Complex Problem-solving
  • Willing to learn
  • Critical thinking
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Smart And Final
09.2003 - 11.2024

Store Owner

Rudy's Bike Shop
01.1992 - 02.2003

High School Diploma -

Schurr High School
Sergio Osorio