Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Sergio Munoz

Fontana,CA

Summary

Dynamic Human Resources Generalist with 3 years of experience managing broad range of human resource functions. Accomplished recruiting specialist offering 5 years of experience and knowledgeable about full lifecycle of recruiting and adept at working with managers to exact best strategies to meet hiring needs and maintain branding strategies, As a result i have become a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Human Resources Manager

Thor International
07.2023 - Current
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
  • Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.

Human Resources Generalist

Thor International
07.2022 - 07.2023

HR Generalist

Weee!
10.2021 - 07.2022
  • Worked hand in hand with HR Director to set up a proper DOT – FMCSA policy & procedure for all our drivers company wide.
  • Processed Payroll on a timely manner.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Oversaw HR needs for 160 -employees.
  • Served as the main point of contact for agencies questions and payroll including Invoice approvals at our riverside location.

Human Resources Generalist

Certified Aviation Services, California
09.2019 - 10.2021
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Assisted in Development and enforced company policy and procedures relating to human resources activity.
  • Improved & developed quality of hiring decisions by working with our 17 station managers on new comprehensive employment selection processes.
  • Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
  • Handled new-hire orientation and advanced recruiting tasks for best-in-class talent identification.
  • Improved operational processes resulting in productivity increase in HR department.
  • Facilitated criminal background check process for new hires.
  • Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Provided guidance to managers and employees on talent management, FMLA, and benefits.
  • Built comprehensive employee recruiting strategy.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Helped with employee unemployment and I-9 forms to support compliance procedures.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Managed employee exit interviews and paperwork.
  • Assisted with meetings and presentations within company.

Branch Manager

Moore Advanced Inc
10.2018 - 08.2019
  • Greater Los Angeles Area Assisted in recruiting candidates for our clients.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Oversaw branch team consisting of 3 Recruiters 3 On-Sites and 4 different clients with an over all of 400+ Employees Attended meetings with upper management and executives to discuss ways that safety could be improved.
  • Resolved escalated client issues in timely manner, which boosted retention rates by 80%.
  • Motivated staff to exceed quotas on a regular basis.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional client interactions.
  • Maintained confidentiality of our company records and client information to prevent mishandling of data and potential breaches.
  • Reduced injuries among personnel with the development and Page 1 of 3 implementation of robust safety programs and policies.
  • Trained employees in the most current regulations and practices in an effort to prevent mishaps and promote overall safety.

Operations Supervisor

Full Steam
05.2018 - 10.2018
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Motivated and trained employees to maximize team productivity.
  • Maximized category turnover through proactive management strategies.
  • Set project timelines and kept teams on task to complete milestones according to schedule.
  • Maintained project quality with a hands-on management style.

Onsite Supervisor

01.2016 - 05.2018
  • Fontana - Ca Helped Organize day-to-day processing of payroll for 450 employees, including review of time-sheets and computing pay in accordance with FLSA.
  • Worked directly with department supervisors, clients & management to achieve what's indispensable.
  • Tracked attendance for 450 employees on a daily basis.
  • Conducted meetings with employees in regards to the company policy and procedure & Safety.
  • Page 2 of 3 Handled employees, disputes, terminating employees and administering disciplinary action.
  • Providing Excellent Customer Service to client by attending daily staffing meetings and communicating to fill personnel requirements.
  • Assists HR with Investigations and to employee complaints and EEOC charges.
  • Multi Task- complete more than one task at a time to provide quality service to the customer.
  • Professional support of the safety programs implemented by the Safety Director.
  • (Safety walks, Injury Reports, etc.) Administrated exit interviews, Monitored findings, Recommended changes and evaluate effectiveness.
  • Conducted new employee orientation.
  • Conducted Material Handling Equipment certifications with employees.
  • Other Duties and Responsibilities as assigned.

Education

No Degree - Business Administration And Management

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Ontario High School
Ontario, CA
06.2014

Skills

  • HR policies and procedures
  • Human Resource Management Software HRMS (Paylocity, Acumen, Avionte, Paychex, ADP, Apex & UKG)
  • Training and mentoring
  • Records Management
  • Benefits and compensation management
  • Recruitment and hiring
  • Human Resources Operations
  • Payroll Administration
  • Legal Compliance
  • Accident Investigations
  • Employee Relations
  • Advanced in Excel, Microsoft Word, Power Point, PDF Editor
  • Employee Onboarding
  • Employee Handbook Development
  • Policy Enforcement

Websites

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Human Resources Manager

Thor International
07.2023 - Current

Human Resources Generalist

Thor International
07.2022 - 07.2023

HR Generalist

Weee!
10.2021 - 07.2022

Human Resources Generalist

Certified Aviation Services, California
09.2019 - 10.2021

Branch Manager

Moore Advanced Inc
10.2018 - 08.2019

Operations Supervisor

Full Steam
05.2018 - 10.2018

Onsite Supervisor

01.2016 - 05.2018

No Degree - Business Administration And Management

Chaffey College

High School Diploma -

Ontario High School

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