Sergio Garcia
Los Angeles
Summary
Dynamic and detail-oriented professional with proven expertise in mail sorting and package handling at SPS Global. Recognized for enhancing operational efficiency and fostering teamwork. Strong analytical thinker with a commitment to confidentiality and reliability, adept at resolving issues and improving workflows in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Mailroom Associate
SPS Global
08.2019 - Current
- Coordinated mailroom team's workflow, delegating tasks to all employees.
- Verified proper distribution of incoming mail to correct individuals and departments.
- Identified mailroom equipment malfunctions and contacted technicians for assistance.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained high level of confidentiality with mail items in line with regulations.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Shipping, Crating and Packing
Boxdepot
02.2018 - 08.2019
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
High School Diploma -
Fairfax High School
Los Angeles, CA06-2011
Skills
- Mail sorting
- Package handling
- Document scanning
- Deadline oriented
- Confidentiality
- Filing documents
- Shipping and receiving
- Teamwork and collaboration
- Team building
- Error detection
- Workflow management
- Adaptability
- Reliability
- Route packages
- Attention to detail
- Analytical thinking
Languages
Spanish
Native or Bilingual
Timeline
Mailroom Associate
SPS Global
08.2019 - Current
Shipping, Crating and Packing
Boxdepot
02.2018 - 08.2019
High School Diploma -
Fairfax High School
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