AYLIN CHAVARRIA
Chula Vista
Summary
Dynamic and dedicated professional with extensive experience at la quinta grill, excelling in customer service and conflict resolution. Proven ability to enhance guest experiences through effective multitasking and proactive assistance. Recognized for training staff to uphold service quality, ensuring seamless operations and high customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills.
Utilized strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2
2
years of professional experience
Work History
Cashier/Restaurant Hostess
La Quinta Grill Restaurante
01.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Head Hostess
Buffalo Wild Wings
09.2023 - 02.2024
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
High School Diploma -
Otay Ranch High School
1250 Olympic Pkwy, Chula Vista, CA 9191306-2023
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Customer service
- Reliability and punctuality
- Effective multitasking
- Conflict resolution
- Active learning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Restaurant Hostess
La Quinta Grill Restaurante
01.2024 - Current
Head Hostess
Buffalo Wild Wings
09.2023 - 02.2024
High School Diploma -
Otay Ranch High School
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