Sergio Barraza
Burnaby,B.C.
Summary
Experienced Senior Business Consultant and Solutions Architect with a 20-year track record of providing clients and businesses with efficient and effective business change. Outstanding understanding of business acumen and business terminology. Proactive and ambitious with modularity and scalability talents. Goal-driven, strategic leader and decisive business professional brings track record of success and start up companies. Outstanding background managing multiple products from ideation to market launch and profitable monetization. Strategic business manager experienced in impacting business direction with successful leadership decisions. Creator of successful business plans and strategic development initiatives. Technical leader bringing +20 years of experience as successful Business Consultant and Solutions Architect. Strong entrepreneurial spirit, open mind and willingness to take on new challenge that requires patience and perseverance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Business Consultant & Solutions Architect
Q-ek Mexico
08.2012 - 03.2024
- Created detailed documentation for all project activities including design specifications and implementation plans.
- Mentored junior members of the team by providing training and guidance.
- Provided technical leadership, as subject matter expert, by mentoring team members on various aspects of designing large scale distributed systems.
- Provided expertise in system integration, application development, infrastructure architecture and security.
- Conducted research, analyzed data, and designed technical architectures to meet customer requirements.
- Analyzed existing systems and identified opportunities for improvement through the use of new technologies.
- Ensured compliance with industry standards such as HIPAA, PCI DSS.
- Designed high-level solutions that are scalable, reliable and cost effective.
- Provided guidance on best practices related to system architecture design.
- Led cross-functional teams in developing solutions based on user needs assessment.
- Managed multiple projects from conception through completion while meeting deadlines and budgets.
- Implemented process automation initiatives to increase efficiency across operations teams.
- Designed and conducted hardware or software systems testing.
- Customized and presented IT solutions to multiple level stakeholders, explaining expected benefits and capabilities.
- Developed architectural blueprints for enterprise-level infrastructure and applications.
- Identified potential risks associated with new technologies or changes in architecture before they are implemented.
LA Sales Territory Manager
Cristie Software
01.2011 - 01.2012
- Created and managed relationships with key customers in the region.
- Supervised a team of sales representatives within the assigned territory.
- Penetrated new markets by investigating competitor products, services and trends.
- Engaged in cold calling activities to generate leads for potential new customers.
- Developed and implemented sales plans to achieve regional goals.
- Discovered sales opportunities by showcasing products and services to interested clients.
- Owned strategy development and results for 2.3x more sales territory and new global ELA contracts, managing facets of product sales, education, and brand awareness initiatives.
Account Technology Consultant
EMC
01.2008 - 06.2010
- Provided technical consultation services to clients regarding software, hardware and networking solutions.
- Resolved customer complaints by investigating problems, developing solutions and making recommendations to management.
- Consulted and advised clients on tailored technology solutions to fulfill business needs and user demands.
- Participated in regular meetings with team members and management staff to discuss progress on ongoing projects.
- Provided advisory services governing migration from legacy systems to updated technology.
- Ensured compliance with applicable regulations for HealthCare, Sarbanes-Oxley, Security and Business Continuity.
- Managed projects through pricing, staffing and ensuring that projects are produced on time, within budget and of superior technical quality.
- Collaborated closely with stakeholders at all levels to ensure successful project outcomes.
- Designed systems architecture and implemented custom solutions tailored to client needs.
- Tailored sales pitches to clients based on financial parameters and operational needs.
- Developed and significantly closed business in assigned territory for more than $20MUSD.
IBM Storage Software Specialist
IBM
01.2001 - 01.2008
- Trained end users on how to use new systems and technologies effectively.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Developed documentation related to IT policies, processes, standards.
- Stayed up to date on company products and services to support sales objectives.
- Cultivated referral networks to identify new business opportunities.
- Created successful strategies to develop and expand customer sales.
- Demonstrated product features to align with customer needs.
- Ensured that all changes comply with corporate policies as well as regulatory standards such as PCI, HIPAA, SOX compliance regulations.
- Provided technical guidance and mentoring to junior members of the team.
Education
Bachelor of Science - Electronics And Computer Engineering Technology
Universidad Tecnologica De Mexico Campus Cuitlahuac
Mexico City09-2010
Skills
- People Management
- Decision-Making
- Resourcefulness
- Conflict Resolution
- Stakeholder Relations
- Communication
- Strategic Planning
- Teamwork
- Leadership
- Perseverance
- Creativity
- Responsibility
- Critical Thinking
- Budget Planning
- Presentation Skills
- Vendor Collaboration
- Training and mentoring
- Data Analytics
Certification
- Healthcare Certified Information Security and Privacy Practitioner (HCISPP) (In Progress)
- Google Cloud Engineer (In progress)
- Actifio Solutions Architect
- Actifio Certified Sales Specialist
- Sophos Certified Sales Consultant
- Sophos Certified Architect
- IBM Spectrum Protect Administration
- IBM Spectrum Control
- IBMer Accredited IT Specialist
- IBM Train-the-Trainer
- Cisco Certified Network Associate
- ITIL v2 (update v4 in progress)
Security
- Firewall
- Antivirus
- Threat detection
- Single SignOn
- Access Management
- Identity Lifecycle Management
Networking
- Switching
- Routing
- Infiniband (HPC + HCI)
- WLAN
IT Operations
- Device Management
- Remote Monitoring
- Server Administration
- Backup & Recovery
- Data Replication
- Server Cloning
- Server Migration
- Server Consolidation
- DR Strategies
- Cloud Computing
- DC Relocation / Migration
- Cloud Collaboration Suites
Industries Worked With
- Vendors
- VAD / VAR
- Professional Services
- Software Dev
- E-commerce
- Retail
- Logistics
- Manufacturing
- Financials
- Telco
- Entertainment
- Food & Beverages
- Skin & Home Care
- Health Care
- Education
Data Storage
- Block/File/Object
- DAS/SAN/NAS/Cloud
- SAN Switching (FC/FCoE/FCIP)
- Data Lifecycle Management
Operating Systems
- UNIX (AIX/Solaris/HPUX)
- Windows
- Linux
- Hypervisors
Languages
English
Full Professional
French
Limited
Spanish
Native/ Bilingual
Accomplishments
- Technical Leader of the Year [2019]
- Top Sales Performer [2016]
- Storage User Group Speaker [2004-2007]
- IBMer Advisory IT Specialist [2007]
- SNIA Active Member since 2003
- IBM Top 10 Aptiva Regional Sales Q4 [1995]
Affiliations
- I am a passionate to technology, always looking for new trends, inventions & releases to try and discuss with business and tech specialists.
- I consider myself as an empathic, responsible, resilient, team-oriented, knowledge sharer and a rapid learner person.
- Great leader constantly motivating my people to encourage finding their passions and work proactively using them for their personal and professional growth.
- Love to cook for and with my family, ride my bike, make home improvements, & watch movies along with my wife and kids to discuss about new topics.
References
References available upon request.
Timeline
Sr. Business Consultant & Solutions Architect
Q-ek Mexico
08.2012 - 03.2024
LA Sales Territory Manager
Cristie Software
01.2011 - 01.2012
Account Technology Consultant
EMC
01.2008 - 06.2010
IBM Storage Software Specialist
IBM
01.2001 - 01.2008
Bachelor of Science - Electronics And Computer Engineering Technology
Universidad Tecnologica De Mexico Campus Cuitlahuac
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