Sergey Maximov
Belvedere Tiburon
Summary
Experienced property management professional with a competitive spirit, personal initiative, and a drive for self-improvement.
Demonstrated knowledge in property maintenance, vendor management, leasing, budgeting, tenant relations.
Advocate of win-win solutions in the workplace and a champion of employee engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Real Estate Agent
AMSI
08.2023 - Current
- Leasing agent who specializes in HOAs and TICs
- Represent local landlords in lease negations, marketing and property evaluation
Managing Partner
SNS Management
02.2023 - Current
- Started my first company to provide residential property maintenance services
- Unit turn work, residential repairs and tenant work orders
- We also offer HOA management services to small communities in San Francisco
Onsite Community Manager
Private Clients
09.2019 - Current
- Support a 23-unit rental community consisting of 6 multifamily buildings
- Perform routine maintenance and upkeep
- Tenant relations and conflict management
- Eyes and ears of the property on behalf of the landlord who is based on Southern California
Resident Building Manager
Veritas Investments
11.2015 - 09.2019
- Managed a residential portfolio ranging between 50 and 125 units
- Conducted daily building inspections to identify and address potential maintenance issues
- Reviewed weekly Yardi reports, closed out completed work orders and resolved relevant discrepancies
- Posted legal notices as requested by the Regional Property Manager
- Enforced building rules and regulations
- Performed small repairs in the building as well as light cleaning and safety audits
- Created and managed work orders, facilitated communication between vendors and tenants
- Established and maintained positive relationships with residents while addressing their concerns or questions
- Coordinated move-ins and move-outs as well as unit turns and unit inspections
- Ensured strict adherence to Fair Housing rules and SF Rent Board regulations
Operations Manager
Clutter Storage
12.2015 - 02.2017
- Built a KPI system for measuring financial and operational performance of the facility
- Hire, trained and mentored a team warehouse associates, drivers and junior managers
- Conducted daily building inspections and Gemba walks with the team
- Ensured 100% customer satisfaction by proactively resolving any outstanding issues
- Demonstrated the lowest damage claims rate company-wide 3 months in a row
- Lead continuous improvement initiatives in alliance with the 5S principles
- Designed building layout with an eye for space optimization as well as inventory security
Home Delivery Operations Manager
Restoration Hardware
04.2012 - 12.2015
- Analyzed cost-reduction opportunities and suggested ideas for optimization
- Developed and implemented KPIs for outbound team
- Utilized SQL tools to report daily key metrics to senior leadership
- Monitored team's productivity to ensure desired performance
- Reduced damage in transit by 30% by refining company's packaging techniques
- Researched and reconciled inventory discrepancies during quarterly cycle counts
- Created standard operational procedures that increased efficiency across 3
departments
Education
MBA - Applied Management
Eastern Illinois University, Lumpkin School of Business
12.2011
Bachelor of Science - Economics
Tomsk State University
06-2010
Skills
- California Fair Housing Regulations
- Budgeting and bookkeping
- Financial reporting
- G-Suite
- Quickbooks
- SAP
- Slack
- AppFolio
- Yardi
- ZenDesk
- PayHOA
- Buildium
- Hands-on property maintenance
Certification
- Certified Manager of Community Associations - CAI
- Licensed Real Estate Salesperson - CA DRE
- California Certified Resident Manager - CAA
- Certified Apartment Manager
- Accredited Residential Manager
Affiliations
- CA DRE license
- CMCA certified exp. 11/2026
Languages
Russian
Native or Bilingual
Timeline
Real Estate Agent
AMSI
08.2023 - Current
Managing Partner
SNS Management
02.2023 - Current
Onsite Community Manager
Private Clients
09.2019 - Current
Operations Manager
Clutter Storage
12.2015 - 02.2017
Resident Building Manager
Veritas Investments
11.2015 - 09.2019
Home Delivery Operations Manager
Restoration Hardware
04.2012 - 12.2015
MBA - Applied Management
Eastern Illinois University, Lumpkin School of Business
Bachelor of Science - Economics
Tomsk State University
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