Passionate and detail-oriented software developer with expertise in front-end and back-end programming. Seeking a professional and collaborative environment to utilize skills in delivering innovative and responsive digital experiences.
Overview
2
2
years of professional experience
Work History
Constituency Assistant
Office of Member of Parliament Shaun Chen
10.2024 - Current
Acted as the first point of contact for constituents, responding to inquiries by phone, email, and in person
Assisted with casework by gathering information, liaising with government departments and agencies, and following up on issues
Performed general administrative tasks such as filing, data entry, and maintaining office supplies
Researched issues of concern to over constituents of Scarborough North.
Represented the office at local events, ensuring visibility and engagement with community stakeholders.
Managed office communications, including social media updates, newsletters, and public notices.
Ensured strict confidentiality and professionalism when handling sensitive information.
Technical Customer Service Representative
Voysus
05.2024 - 10.2024
Used CMS software to assist customers with billing, scheduling, and other concerns
Achieved sales and NPS targets
Adapted to new industry trends and technology
Recommended products to customers, thoroughly explaining details.
Software Engineering Student Project Lead
Trent University
09.2023 - 05.2024
Lead a team to develop a computer vision-based application for academic use
Used Java and OpenCV to achieve an accuracy of over 99 percent.
Documented, tested, and debugged the code
Communicated with the client to ensure desired results
Education
Bachelor of Science - Computer Science, Specialization in Software Engineering
Trent University
Peterborough, ON
05.2024
Skills
HTML and CSS
JSX
PHP
Javascript
C#
Java
React
Nodejs
MySQL
Assembly
OOP
Figma
Git
Adobe Photoshop
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Constituency Assistant
Office of Member of Parliament Shaun Chen
10.2024 - Current
Technical Customer Service Representative
Voysus
05.2024 - 10.2024
Software Engineering Student Project Lead
Trent University
09.2023 - 05.2024
Bachelor of Science - Computer Science, Specialization in Software Engineering
Trent University
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