Serge Scrivener
Ottawa
Summary
Experienced with team leadership and management skills, with a strong back ground in the automotive industry. Strong organizational skills to optimize workflow and improve efficiency.
Detail-oriented with communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
53
53
years of professional experience
Work History
New and Used Car Supervisor
Taylor Creek VW
02.2016 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
New and Used Car Supervisor
Bytek Volkswagen
02.2010 - 02.2016
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
New and Used Car Supervisor
Turpin Pontiac Buick
01.1972 - 02.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Ottawa
06-1973
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Languages
English
Timeline
New and Used Car Supervisor
Taylor Creek VW
02.2016 - 02.2025
New and Used Car Supervisor
Bytek Volkswagen
02.2010 - 02.2016
New and Used Car Supervisor
Turpin Pontiac Buick
01.1972 - 02.2010
Ottawa
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