Summary
Overview
Work History
Education
Skills
Volunteering And Affiliations
Key Qualifications
Timeline
Hi, I’m

Serge Mushinzimana

Senior Advisor
Ottawa,ON
Serge Mushinzimana

Summary

A dedicated servant leader with nearly two decades of diverse experience, including over ten years in senior management roles across various sectors such as investment, consulting, real estate, tourism, and telecommunications. Currently, responsible for overseeing partnership development at the University of Ottawa for strategic initiatives for Africa. A dynamic and results-oriented professional with extensive experience in private sector development, with a particular focus on small and medium-sized enterprises (SMEs) and entrepreneurship programs in Africa. Entrepreneurial and consultancy work has involved crafting impactful strategies for African governments and international organizations, covering countries including Canada, Rwanda, South Sudan, Burundi, Malawi, and Congo-Brazzaville. I am fluent in both English and French. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
years of professional experience
5
Languages

Work History

University of Ottawa

Senior Advisor, Africa
9 2023 - Current

Job overview

  • Advised the University on strategic partnerships across Africa, focusing on initiatives that promote entrepreneurship and SME development, thereby contributing to job creation and economic growth.

University of Ottawa

Partnership Development Manager
10.2021 - 09.2023

Job overview

  • Provided advice on sustainable ways of building mutually beneficial partnerships in Africa and the MENA region, with a focus on enhancing SME development.

ESPartners

SME Specialist Consultant and Business Coach
04.2020 - 11.2023

Job overview

  • Provided dedicated support to start-ups and SMEs impacted by the COVID-19 pandemic, aiding their recovery and enhancing their resilience through tailored strategies and interventions.

Intare Investments

Deputy Managing Director
01.2018 - 04.2020

Job overview

  • Grew top-line revenue by 95% and customers served by 70%.

Blue Congo Investment Groupe (BCIG)

Managing Director
06.2015 - 03.2016

Job overview

  • Achieved all shareholders' expectations by winning multi-million construction works in Congo-Brazzaville.

Crystal Ventures Limited

Group Chief Marketing Officer
07.2014 - 06.2015

Job overview

  • Oversaw sales and marketing activities across the Group, ensuring their products and services reached a wider audience.

Bourbon Coffee

Managing Director
04.2013 - 07.2014

Job overview

  • Oversaw the company's financial management, including budgeting, procurement, and cash flow management, with a focus on supporting coffee farmers and enhancing their financial sustainability.

Media System Group (MSG)

Managing Director
06.2012 - 04.2013

Job overview

  • Developed and executed business strategies to achieve short and long-term goals.

Crystal Ventures Limited (CVL)

Group Strategy and Development Head
02.2012 - 06.2012

Job overview

  • Managed a team of seven business analysts and financial experts in evaluating and overseeing the Group’s investments in corporate, start-ups, and SMEs, ensuring optimal company performance and return on investments.

NtareInsights

Co-Founder and Partner
06.2009 - 12.2010

Job overview

  • Led the consulting project for the Rwanda Ministry of Trade and Industry, focusing on SME cluster selection.

MTN Rwanda

Product Development Officer
05.2007 - 05.2009

Job overview

  • Developed and launched three products tailored for SMEs (SMEs Office line, SMEs internet packs, and Postpaid SMES voice services) that directly addressed the needs of small and medium enterprises.

OTF Group

Senior Research Analyst
05.2003 - 05.2009

Job overview

  • Led the tourism cluster strategy team by conducting surveys, analyzing data, and developing insights specifically for SME and corporate stakeholders in the tourism sector.

MTN Rwanda

Distribution Channel Executive
07.2006 - 04.2007

Job overview

  • Managed all MTN franchisee and dealer accounts in the Northern, Southern, and Eastern regions of Rwanda, ensuring that SMEs received tailored support and services to meet their business needs.

MTN Rwanda

Customer Executive Agent
09.2003 - 07.2006

Job overview

  • Implemented precise payment processing methods for SMEs, covering cash, debit cards, and checks, ensuring accuracy and validity in financial transactions, thereby supporting the clearance of small and medium enterprises outstanding invoices.

Education

Quantic School of Business and Technology

Executive MBA

University of Rwanda and Coventry University UK

MSc in Communications Management

University of Rwanda

BSc in Business Administration

Skills

Relationship building and management

Volunteering And Affiliations

  • The Tony Elumelu Foundation, Mentor, Mentor SMEs & Start-Ups in their business plan development and review.
  • Rwanda Energy Group, Board Member
  • Ruliba Clays Ltd, Board Member
  • CVL Developers, Board Chairman
  • Global Give Back Circle MasterCard Foundation, Mentor, Support SMEs and Start-Ups through business coaching.
  • Hand of Emmanuel, Co-Founder, A Canadian NGO that supports African children access to education and health.

Key Qualifications

  • Strategy Design and Implementation
  • Regional & International Trade
  • Project Development and Implementation
  • Finance and Administration
  • Sales & Marketing
  • Problem Solving
  • SME Support
  • Business Coaching

Timeline

Partnership Development Manager

University of Ottawa
10.2021 - 09.2023

SME Specialist Consultant and Business Coach

ESPartners
04.2020 - 11.2023

Deputy Managing Director

Intare Investments
01.2018 - 04.2020

Managing Director

Blue Congo Investment Groupe (BCIG)
06.2015 - 03.2016

Group Chief Marketing Officer

Crystal Ventures Limited
07.2014 - 06.2015

Managing Director

Bourbon Coffee
04.2013 - 07.2014

Managing Director

Media System Group (MSG)
06.2012 - 04.2013

Group Strategy and Development Head

Crystal Ventures Limited (CVL)
02.2012 - 06.2012

Co-Founder and Partner

NtareInsights
06.2009 - 12.2010

Product Development Officer

MTN Rwanda
05.2007 - 05.2009

Distribution Channel Executive

MTN Rwanda
07.2006 - 04.2007

Customer Executive Agent

MTN Rwanda
09.2003 - 07.2006

Senior Research Analyst

OTF Group
05.2003 - 05.2009

Quantic School of Business and Technology

Executive MBA

University of Rwanda and Coventry University UK

MSc in Communications Management

University of Rwanda

BSc in Business Administration

Senior Advisor, Africa

University of Ottawa
9 2023 - Current
Serge MushinzimanaSenior Advisor