Serge Desjardins
Ottawa,ON
Summary
Accomplished leader with expertise in strategic planning and project management at Minto Communities Inc. Demonstrated success in enhancing operational efficiency through cross-functional team leadership and regulatory compliance. Proven ability to cultivate partnerships that drive sustainable growth and innovation, alongside a strong track record in budget management and process improvement.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Director
Minto Communities Inc.
Ottawa, Ontario
05.1986 - Current
- Led strategic planning initiatives for community development projects.
- Oversaw budget management and resource allocation for construction activities.
- Collaborated with cross-functional teams to enhance project delivery processes.
- Directed compliance efforts with local building codes and regulations.
- Managed vendor relationships to ensure quality service and timely delivery.
- Implemented best practices for sustainable building methods and materials usage.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitated collaboration between teams by encouraging open communication channels.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Managed budgeting for functional group.
- Negotiated agreements with external partners such as contractors or consultants.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Served as a public spokesperson at industry events or conferences.
- Partnered with staff to create professional development plans to support personal and business growth.
- Assessed employee performance against established benchmarks or targets.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Monitored market conditions and competitor activities to inform business decisions.
- Ensured compliance with all relevant regulations, policies and procedures.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Managed crisis situations to minimize impact on operations and reputation.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Represented the organization at industry events, conferences, and public meetings.
- Monitored industry trends to identify opportunities for expansion and innovation.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Directed operations to improve efficiency and increase profit margins.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Architectural Technologist Diploma - Architectural And Building Sciences
Algonquin College
Ottawa, ON05-1985
Skills
- Partnerships and alliances
- Regulatory compliance
- Strategic planning
- Project delivery
- Budget management
- Cross-functional team leadership
- Project management
- Process improvement
Affiliations
- Loves the outdoors and sports activities, mountain biking, snowboarding, canoeing, kayaking, hockey.
- Enjoys travelling
Accomplishments
- Chair of the Greater Ottawa Home Builders Association
- Chair of the Building Innovation Committee with GOHBA
- Colonel Boss Award recipient from GOHBA
- The Minto School of Trade with La Cite
- Algonquin College Architecture Program Advisory Committee
- L'Ecole de L'Innovation et Technologies with CECCE - Construction Program
Certification
- AScT with OACETT
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Director
Minto Communities Inc.
05.1986 - Current
Architectural Technologist Diploma - Architectural And Building Sciences
Algonquin College
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