Seretha Wong
Monterey Park
Summary
Results-driven Executive Administrative Assistant with proven analytical abilities in budget management and process optimization. Expertise in supervising teams and streamlining access control systems to enhance operational efficiency.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Executive Administrative Assistant II
General Services Department, Special Services
06.2023 - Current
- Classification change within the same operations, continue previous responsibilities
- Aid in security mitigation projects
- Request and support Capital and Technology Improvement Expenditure Program and Municipal Improvement Corporation of Los Angeles projects
- Contributer of the City Hall/Civic Center Security Policy working group
Secretary
General Services Department, Special Services
06.2018 - 06.2023
- Research and analyze access and credentialing data of City employees for budgeting needs.
- Track Contractual Services spending for monthly financial status reports to GSD Finance Division.
- Track budgetary encumbrances for access control maintenance, repairs, and projects.
- Analyze projected expenditures for budget request package.
- Create and modify Access Management and Credentialing Unit's policies, standard operating procedures, and work flow charts.
- Research and compare various City departments practices to make recommendations to streamline City-wide access control and credentialing.
- Assess and troubleshoot Access Control hardware/software for City Departments.
- Perform audits of access control system database across multiple City departments.
- Prepare Intra and Inter Departmental correspondence in order to implement policies and procedures for Access Management and Credentialing.
- Compile access reports on personnel departmental and LAPD inquiries/investigations.
- Coordinate recurring meetings for various access and security projects.
- Maintains equipment inventories.
- Supervised and led a team of employees to ensure effective workflow and task completion. Includes approving timesheets, coordinating work schedules, analyzing hours worked for budgetary costs, etc.
Administrative Clerk
General Services Department, Real Estate Services
04.2016 - 06.2018
- Provide administrative and clerical support for Director and entire division. Complete assignments and requests in an efficient and timely manner by planning and prioritizing tasks.
- Assist with coordinating meetings for Real Estate Services' directors.
- Sent announcements and notifications for the division.
- Maintain divisional conference room's scheduling calendar.
- Log and track divisional documents for routing using Microsoft Excel.
- Manage incoming and outgoing Inter-Departmental and USP mail and package deliveries.
- Written communications with inquiries via email.
- Update and maintain procedural Front Desk Manual.
- Using interpersonal skills, handle divisional general phone line calls and direct calls to appropriate staff member.
- Receive divisional general phone line voice messages and respond or direct messages to appropriate staff member.
- Create and submit divisional weekly update reports to the Assistant General Manager and General Manager.
- Prepare and format division's inter and intra departmental memos and transmittal correspondences, which involves reading comprehension, an attention to detail, and identifying and correcting errors before submission.
- Maintain office supplies by taking inventory, order requests, and budgeting by tracking spending. Perform arithmetic computations to analyze spending for budgeting.
- Create Purchase Orders using the Financial Management System.
- Maintain office filing system for leasing and acquisitions.
- Handle record retention for the office filing system according to Real Estate Services Division's Record Retention Schedule.
- Assign and schedule Student Professional Workers' daily duties.
- Handle divisional service requests with GSD Moving Services, GSD Building Maintenance, GSD Management Information System, and Information Technology Agency.
- Create Travel Authority packages for business travel for Assistant General Manager, Director, and Supervisor. Including, but not limited to flight and ground transportation estimates to obtain a Travel Authority (GAETL).
- Create Personal Expense Statements (PES) for Assistant General Manager, Director, and Supervisor.
- Coordinate divisional events and celebrations which enhance team building.
- Divisional representative for departmental committees, such as the March of Dimes campaign and the GSD Holiday Committee.
Education
Bachelor of Arts - Visual Communication
Platt College
Alhambra, CA03-2014
Associate of Arts - Graphic And Digital Design
Platt College
Alhambra, CA07-2012
Skills
- Analytical ability
- Budget management
- Systems evaluation
- Team supervision
Certification
- Core Supervisory Training Program
- GSD Advanced Training Program
- Basics Emergency Management Concepts Course
- Women's Management Academy
Timeline
Executive Administrative Assistant II
General Services Department, Special Services
06.2023 - Current
Secretary
General Services Department, Special Services
06.2018 - 06.2023
Administrative Clerk
General Services Department, Real Estate Services
04.2016 - 06.2018
Bachelor of Arts - Visual Communication
Platt College
Associate of Arts - Graphic And Digital Design
Platt College