Serenity Scott
Saskatoon,SK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Consumer Sales Representative
Telus Communications
2024.05 - Current
- Conducted product demonstrations for potential clients, showcasing features that addressed their unique needs and pain points.
- Resolved conflicts professionally and efficiently, maintaining positive customer relationships despite challenging situations.
- Effectively managed diverse client portfolio, ensuring timely follow-ups and personalized service.
Youth Activities Worker
Kinistin Saulteaux Nation
2023.09 - 2024.03
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Improved team morale and productivity through effective communication and active listening skills.
- Worked fast to complete tasks and meet daily deadlines.
Administrative Assistant
Kinistin Saulteaux Nation
2023.02 - 2023.09
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Parent Aide (Casual)
Kinistin Saulteaux Nation
2022.12 - 2023.02
- Promoted healthy family functioning by modeling appropriate interactions during supervised visits between parents and children.
- Increased family self-sufficiency by assisting parents in identifying and pursuing educational or career opportunities to improve their financial stability.
- Encouraged positive parenting practices, resulting in improved parent-child attachment and overall emotional well-being for both generations.
- Maintained detailed documentation of case notes, intervention plans, and reports for review by supervisory staff or external agencies as required.
Care Worker
Tiffany Machiskinic
2019.04 - 2022.12
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Education
Early Childhood Education Level 1 -
Saskatchewan Polytechnic
Saskatoon, SK06.2019
Grade 12 Diploma -
Tisdale Middle And Secondary School
Tisdale, SK06.2015
Skills
- Attention to Detail
- Organizational Skills
- Hospitality
- Goal-Oriented
- Reliability
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
Training
- Confidentiality and Boundary Training - Saskatoon Tribal Council
- CPR and First Aid - Kinistin Saulteaux Nation
- Conflict Resolution - Saskatoon Tribal Council
- Workplace Mental Health Awareness - Saskatoon Tribal Council
Timeline
Consumer Sales Representative
Telus Communications
2024.05 - Current
Youth Activities Worker
Kinistin Saulteaux Nation
2023.09 - 2024.03
Administrative Assistant
Kinistin Saulteaux Nation
2023.02 - 2023.09
Parent Aide (Casual)
Kinistin Saulteaux Nation
2022.12 - 2023.02
Care Worker
Tiffany Machiskinic
2019.04 - 2022.12
Early Childhood Education Level 1 -
Saskatchewan Polytechnic
Grade 12 Diploma -
Tisdale Middle And Secondary School
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