Serenay Manago
Antelope
Summary
Dedicated full-service shopper with a strong focus on delivering exceptional customer satisfaction. Demonstrates expert shopping skills and efficient time management abilities to consistently locate desired items quickly. Committed to meeting delivery schedules with precision, ensuring customer expectations are surpassed. Highly regarded for providing excellent service that leaves a lasting positive impression.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
11.2024 - Current
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Stocked designated items on shelves, end caps and displays.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Online Grocery Pickup
Walmart
09.2020 - 02.2021
- Selecting and gathering items for online orders
- Arrangement and consolidation of orders
- Dispensing completed orders to customers and delivery drivers
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Education
Associate of Science - Computer Science
Sierra College
05-2025
Associate of Science - Social Behavioral Sciences
Sierra College
12-2024
Skills
- Returns handling
- Stock control
- Logistics planning
- Shipping coordination
- Quality control
- Order picking
- Time management
Education
Rocklin, CA,Rocklin, CA
Contact
Antelope, CA 95843
Timeline
Fulfillment Expert
Target
11.2024 - Current
Online Grocery Pickup
Walmart
09.2020 - 02.2021
Associate of Science - Social Behavioral Sciences
Sierra College
Associate of Science - Computer Science
Sierra College
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