Fulfill administrative duties such as answering the phone & greeting incoming visitors
Provide friendly, knowledgeable assistance
Confirm appointments and communicate with clients
Distribute a bi-weekly newsletter by email and prepare for delivery within the community
Distribute and receive mail to redirect to the appropriate department/personnel
Assist the finance department in filing
Complete tasks as needed for staff members
Keep the reception area clean and neat to give visitors a positive first impression.
Answer the phone promptly and direct incoming calls to the appropriate departments/personnel.
Residential Counsellor
Chatham-Kent Women's Centre
06.2023 - Current
Respond to crisis and support calls
Provide daily support to residential clients
Complete risk assessments with residential, non-residential and potential clients
Complete intake, exit strategy plans and discharge forms and procedures
Develop and provide safety planning with clients and/or potential clients
Provide appropriate community resource information for non-residential and residential clients
Monitor and document client progress toward meeting goals and objectives.
Assist with general residential operating tasks as required
Remote Tel-Check and Distress Line Volunteer
Family Counselling Centre
10.2022 - Current
Engage in conversations with clients that decrease isolation
Provide listening or emotional support for clients in distress
Respond with empathy
Utilize encouragers, summarizing, paraphrasing, validation strategies, and reflected statements
Assistant Secretary/Receptionist Summer Student
Delaware Nation Administration Office
07.2023 - 08.2023
Greeted the public and directed to the appropriate department
Answered multi-line telephone system and forwarded to appropriate personnel
Receive and sign for deliveries
File numerical and personal documents
Receive, direct, and record all incoming messages
Record, sort, and direct all incoming/outgoing mail to appropriate staff and/or department
Publish bi-weekly newsletter, ensuring distribution to each household
Cashier
The Home Depot
06.2022 - 09.2022
Greeted customers entering the store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Informed customers of promotions and rebates
Operated cash register for cash, check, and credit card transactions
Worked flexible schedule and extra shifts to meet business needs.
Followed all Home Depot policies and procedures
Food Distribution Volunteer
Outreach For Hunger
05.2022 - 09.2022
Assisted in maintaining an efficient routine in distributing food for each client or family
Engaged and greeted clients while taking their information to assist the intake employee
Demonstrated a helpful, positive attitude when approaching and engaging with clients
In School Mentoring Program Volunteer
Big Brothers Big Sisters Of Sarnia Lambton
01.2022 - 04.2022
Organized activities (board games, crafts) for one-on-one sessions with children aged 4-11
Engaged in conversation and maintained enthusiasm during conversations to build rapport with each child
Maintained listening skills, patience, and a supportive, positive attitude
Helped children gain self-esteem, goals, a sense of security and confidence to be successful in various aspects of their lives
Summer Student Education Department
Delaware Nation Education Department
07.2021 - 09.2021
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting
Collected, categorized, scanned, and filed hard-copy files
Transferred and labelled archived material into storage containers
Maintained libraries of electronic storage material
Assisted kindergarten staff in preparing of the classroom for the 2021/2022 school year
Assisted as required with summer programs/events planned by the Education Department
Health Promotion Summer Student
Delaware Nation Health Centre
08.2020 - 09.2020
Researched, designed and developed health promotion awareness
Prepared and organized all items needed to implement the health promotion campaigns
Met deadlines for all essential tasks
Assisted health employees with health related programming and activities
Answered phones to cover for reception, including filing and faxing
Summer Camp Counsellor
Delaware Nation Community Centre
07.2019 - 08.2019
Led small groups and/or individuals in recreational activities
Implemented programming initiatives under the guidance of the Community Support Worker, and made use of the resources supplied to carry out program activities
Performed light housekeeping duties
Assisted in the preparation for each daily activity
Recruitment and Selection Coordinator at Oneida Nation of the Thames Administration OfficeRecruitment and Selection Coordinator at Oneida Nation of the Thames Administration Office
Seasonal Environmental Worker/Casual 2023-present at Delaware Nation CouncilSeasonal Environmental Worker/Casual 2023-present at Delaware Nation Council