Serena Taranto
Roseville
Summary
Driven and dynamic, I excelled at Kitchen747 and Target by leveraging exceptional customer service and multitasking skills. I surpassed productivity goals, significantly enhancing guest satisfaction and team efficiency. My strong work ethic and ability to train new hires demonstrate my commitment to excellence and reliability.
Overview
4
4
years of professional experience
Work History
Server/Lead Host
Kitchen747
11.2021 - Current
- Ensure guest satisfaction with comprehensive understanding of the menu, ingredients, and allergens.
- Coordinate with kitchen, waitstaff and bar for timely service of orders.
- Maintain cleanliness, sanitation, and stock levels at the expo.
- Manage timely execution of food running tasks.
- Oversee and delegate tasks among hosting and takeout teams.
- Maintain guests' awareness, engagement, and positivity during wait periods.
Fulfillment/General Merchandise
Target
10.2020 - 08.2022
- Picked and packed order items for pickup and shipping.
- Pulled orders quickly to maintain demanding productivity goals.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Greeted customers and directed to requested products.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
High School Diploma - Music/Art
Natomas Charter Performing And Fine Arts Academy
Sacramento, CABusiness/Psychology
Sierra College
Rocklin, CASkills
- Strong work ethic
- Guest Engagement
- Cash handling
- Reliability
- High energy and stamina
- Multitasking and organization
Timeline
Server/Lead Host
Kitchen747
11.2021 - Current
Fulfillment/General Merchandise
Target
10.2020 - 08.2022
High School Diploma - Music/Art
Natomas Charter Performing And Fine Arts Academy
Business/Psychology
Sierra College
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