Serena Rayon
Merced
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
After School Program Tutor
California Teaching Fellows
04.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Collaborated with parents to support student learning and address any academic or behavioral concerns.
- Encouraged students to set and achieve personal academic goals, leading to sense of accomplishment and increased motivation.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Order Filler
UnixSurplus
09.2022 - 07.2023
- Issued supplies, materials and products to team members based on information from requisitions.
- Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Packaged items with appropriate materials to prevent damage during shipping.
Member Service Representative
In Shape Gym
08.2021 - 01.2023
- Assisted with the opening of new accounts and processed account maintenance requests.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered incoming calls regarding membership benefits and services.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Barback
The Partisan
06.2021 - 10.2022
- Wash dishes, cleaning tables, and closing cleaning
- Checked ID's to verify customers' age before serving alcoholic beverages.
- Polished glassware, cut fruit and prepared garnishes for drinks.
- Kept track of inventory levels to ensure adequate supply was available at all times.
- Assisted in maintaining an orderly environment within the bar area by monitoring customer behavior.
Cashier
Dollar Tree
08.2018 - 05.2022
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted and balanced cashier drawers.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
GNC
06.2019 - 01.2020
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Cleaned shelves, counters and tables to maintain an organized store.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Associate’s Degree - psychology
Merced College
Merced, CA12.2023
Associate’s Degree - Social and behavioral Sciences
Merced College
Merced, CA12.2023
Bachelor of Arts - Psychology
University of California, Merced
Merced, CA12-2025
Skills
- Critical thinking
- Fast paced learner and willing to adapt to new environments
- Multitasking abilities
- Team player and willing to work with everyone
- Problem-solving skills
- Calm and professional under pressure
- Computer skills
Timeline
After School Program Tutor
California Teaching Fellows
04.2024 - Current
Order Filler
UnixSurplus
09.2022 - 07.2023
Member Service Representative
In Shape Gym
08.2021 - 01.2023
Barback
The Partisan
06.2021 - 10.2022
Sales Associate
GNC
06.2019 - 01.2020
Cashier
Dollar Tree
08.2018 - 05.2022
Associate’s Degree - Social and behavioral Sciences
Merced College
Associate’s Degree - psychology
Merced College
Bachelor of Arts - Psychology
University of California, Merced
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