Serena Grier
Chestermere,Canada
Summary
To obtain a position that will provide opportunities for advancement while allowing me to gain experience and specialized work skills
Professional childcare provider with strong background in early childhood education and business management. Proven ability to create nurturing environments that foster child development and learning. Skilled in team collaboration, communication, and adapting to evolving needs. Known for reliability, effective leadership, and achieving exceptional results.
Experienced with creating safe and enriching environment for children. Utilizes effective communication and leadership skills to manage staff and operations. Strong understanding of regulatory requirements and best practices in child development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Private Dayhome
01.2007 - Current
- Preparing healthy, age-appropriate lunches and snacks
- Practicing and teaching proper hygiene
- Teach children to share and consider others
- Teach children right from wrong
- Preparing activities
- Get kids ready for school, transportation
- Constant communication with parents regarding continuing routines from home, such as potty training, likes and dislikes, fears
- Implemented sustainable practices within daycare to promote environmental awareness among children.
- Monitored physical and emotional health of children, taking appropriate action when concerns arose.
- Enhanced child safety and well-being by implementing comprehensive health and safety protocols.
- Resolved conflicts among children with empathy and effective problem-solving techniques.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Accounts Payable
Precision Drilling
01.2002 - 01.2006
- Inputting invoice for payment, making sure the Purchase orders match the billing totals
- Contact the proper people to correct any errors!
- Weekly, Electronic Funds Transfers, getting signed authorization
- Maintained Vendors database, creating new ones and updating
- Performed analysis on inventory, accounts receivable and accounts payable balance sheet accounts.
- Increased efficiency in accounts payable and receivable, implementing robust tracking systems.
- Managed accounts payable and receivable functions, ensuring prompt payment processing and minimizing bad debt exposure.
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
- Enhanced financial accuracy by streamlining the accounts payable and receivable processes.
- Streamlined accounts payable processes by implementing automated invoice processing and payment systems.
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
Accounts Payable
Ruffneck Heaters
01.2002 - 01.2006
- Inputting invoices for payment, making sure purchase orders match the billing totals, for 2 companies
- Checking MasterCard statements for People in Sales
- Performed analysis on inventory, accounts receivable and accounts payable balance sheet accounts.
- Streamlined accounts payable processes by implementing efficient invoice management systems.
- Increased efficiency in accounts payable and receivable, implementing robust tracking systems.
- Reduced late payments by implementing more effective accounts payable system.
- Streamlined accounts payable management, resulting in improved vendor relationships and timely payments.
- Managed accounts payable and receivable processes, ensuring timely payments and accurate records.
- Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
- Optimized cash flow management by closely monitoring accounts payable and receivable.
- Managed accounts payable and receivable, improving cash flow and reducing outstanding debts.
Accounts Payable, Reception
Electrical Wholesalers Ltd.
01.2002 - 01.2006
- Company Overview: (Calgary)
- Answer calls in a friendly, welcoming manner
- Transferred calls to appreciate people or voicemail
- Opened/sorted incoming mail
- Processed purchase orders for invoicing
- Folded and mailed out invoices
- Inputting invoices for payment
- Processed credits with memos
- Identified new business prospects through diligent research and networking efforts, expanding the potential client base within assigned territory.
- Assessed accuracy of new data sources and data gathering techniques.
- Supported sales and reporting for large and medium-sized accounts.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Customer Service, Cashier, and Cashier Supervisor
Zellers
01.2002 - 01.2006
- Processed customer returns
- Answered incoming calls
- Called departments to pick up returns
- Updated ClubZ database, added new members, processed orders
- Processed customer purchases in a timely manner
- Cashed out, making sure there were no shortages for all cashiers
- Provided change for call cashiers, processed voids
- Reconciled overrides
- Handled customer complaints
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Developed and managed relationships with customers to increase customer loyalty.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
- Operated cash register to record transactions accurately and efficiently.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
Education
No Degree - Secretarial Arts And Office Administration
The Career College
Calgary, AB06-1995
Skills
- Hard working
- Able to learn new information quickly
- Work well independently or in a team environment
- Organized
- Efficient
- Punctual
- Reliable
- Eager to learn something new
- Adaptable
- Child development expertise
- First aid and CPR certified
- Infant and toddler care
- Child advocacy
- Early childhood education
- Child development
- Toileting and feeding
- Communication skills
Hobbies and Interests
- During my personal time, I enjoy cross stitching, camping, and going for walks
- Sitting in the morning light at our campsite with a hot coffee and sitting by the fire with family and friends
- Most importantly, spending time with my girls
Languages
English
Full Professional
Italian
Full Professional
Timeline
Owner/Operator
Private Dayhome
01.2007 - Current
Accounts Payable
Precision Drilling
01.2002 - 01.2006
Accounts Payable
Ruffneck Heaters
01.2002 - 01.2006
Accounts Payable, Reception
Electrical Wholesalers Ltd.
01.2002 - 01.2006
Customer Service, Cashier, and Cashier Supervisor
Zellers
01.2002 - 01.2006
No Degree - Secretarial Arts And Office Administration
The Career College
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