SERENA DHESI
Surrey,BC
Summary
To obtain a meaningful position with youth that allows me to demonstrate and grow my interpersonal skills while making a difference in my community.
Overview
8
8
years of professional experience
Work History
Afterschool Program Facilitator
Build A Biz Kids
Coquitlam, BC
10.2023 - Current
- Lead facilitator for a new BizKids Course aged 7-13.
- Deliver lesson plans and activities with youth.
- Creating meaningful relationships with youth in the community with the goal of increasing their confidence levels through skill building programs.
Member Service Representative
Coast Capital Savings Federal Credit Untion
Delta, BC
09.2019 - Current
- Daily interactions with members
- Cash/cheque deposits, wire transfers, bill payments
- Branch opening and closing duties alongside team members
- Help over 50 customers a day
Receptionist & Administrative Representative
Allied Physiotherapy Health Group
Surrey, BC
06.2019 - 09.2019
- Greeting patients enthusasitcally and ensuring they receive empecible care and treatment
- Receiving and making phone calls
- Scheduling appointments and collecting payments from patients
- Communicating with ICBC and WBC regarding confidential client information
Cashier, Keyholder
Urban Kids
Surrey, BC
04.2018 - 04.2019
Cashier
Dairy Queen
02.2016 - 03.2018
Education
Bachelors of Arts - Psychology Major, English Minor
Kwantlen Polytechnic University
Surrey, BC12.2024
Responsible Adult Certification
09.2023
High School Diploma -
L.A. Matheson Secondary School
Surrey, BC06.2017
Skills
- Detail oriented and organized
- Team player and leadership skills
- Enthusiastic and compassionate
- Reliable and communication skills
Hobbies
- Arts & crafts, painting
- Snowboarding, running, swimming
- Quality time with loved ones
Volunteer Experience
L.A Matheson Secondary School - Classroom Volunteer
Surrey, BC
09/2022 - 06/2023
- Provided assistance to classroom teachers by distributing paperwork and cleaning up.
- Helped students figure out assignment instructions.
- Assisted in preparing future teaching lessons and organizing paperwork.
Camp Next- Safe Schools - Summer Camp Leader
Surrey, BC
06/2017 - 08/2018
- Led groups of children safely through variety of camp activities.
- Assisted children with developing skills in teamwork and respect.
- Designed learning and recreational sports activities for over 100 campers between the ages of 5 and 12.
Gateway Assisted Living - Senior Care Home Volunteer
Surrey, BC
09/2017 - 06/2018
- Gained meaningful connections with seniors through communication.
- Hosted activities such as bingo and game nights.
Timeline
Afterschool Program Facilitator
Build A Biz Kids
10.2023 - Current
Member Service Representative
Coast Capital Savings Federal Credit Untion
09.2019 - Current
Receptionist & Administrative Representative
Allied Physiotherapy Health Group
06.2019 - 09.2019
Cashier, Keyholder
Urban Kids
04.2018 - 04.2019
Cashier
Dairy Queen
02.2016 - 03.2018
Bachelors of Arts - Psychology Major, English Minor
Kwantlen Polytechnic University
Responsible Adult Certification
High School Diploma -
L.A. Matheson Secondary School