SERENA DHESI
Surrey,BC
Summary
To obtain a meaningful position with youth that allows me to demonstrate and grow my interpersonal skills while making a difference in my community.
Overview
8
8
years of professional experience
Work History
Afterschool Program Facilitator
Build A Biz Kids
10.2023 - Current
- Lead facilitator for a new BizKids Course aged 7-13.
- Deliver lesson plans and activities with youth.
- Creating meaningful relationships with youth in the community with the goal of increasing their confidence levels through skill building programs.
Member Service Representative
Coast Capital Savings Federal Credit Untion
09.2019 - Current
- Daily interactions with members
- Cash/cheque deposits, wire transfers, bill payments
- Branch opening and closing duties alongside team members
- Help over 50 customers a day
Receptionist & Administrative Representative
Allied Physiotherapy Health Group
06.2019 - 09.2019
- Greeting patients enthusasitcally and ensuring they receive empecible care and treatment
- Receiving and making phone calls
- Scheduling appointments and collecting payments from patients
- Communicating with ICBC and WBC regarding confidential client information
Cashier, Keyholder
Urban Kids
04.2018 - 04.2019
Cashier
Dairy Queen
02.2016 - 03.2018
Education
Bachelors of Arts - Psychology Major, English Minor
Kwantlen Polytechnic University
Surrey, BC12.2024
Responsible Adult Certification
09.2023
High School Diploma -
L.A. Matheson Secondary School
Surrey, BC06.2017
Skills
- Detail oriented and organized
- Team player and leadership skills
- Enthusiastic and compassionate
- Reliable and communication skills
Hobbies
- Arts & crafts, painting
- Snowboarding, running, swimming
- Quality time with loved ones
Volunteer Experience
L.A Matheson Secondary School - Classroom Volunteer
Surrey, BC
09/2022 - 06/2023
- Provided assistance to classroom teachers by distributing paperwork and cleaning up.
- Helped students figure out assignment instructions.
- Assisted in preparing future teaching lessons and organizing paperwork.
Camp Next- Safe Schools - Summer Camp Leader
Surrey, BC
06/2017 - 08/2018
- Led groups of children safely through variety of camp activities.
- Assisted children with developing skills in teamwork and respect.
- Designed learning and recreational sports activities for over 100 campers between the ages of 5 and 12.
Gateway Assisted Living - Senior Care Home Volunteer
Surrey, BC
09/2017 - 06/2018
- Gained meaningful connections with seniors through communication.
- Hosted activities such as bingo and game nights.
Timeline
Afterschool Program Facilitator
Build A Biz Kids
10.2023 - Current
Member Service Representative
Coast Capital Savings Federal Credit Untion
09.2019 - Current
Receptionist & Administrative Representative
Allied Physiotherapy Health Group
06.2019 - 09.2019
Cashier, Keyholder
Urban Kids
04.2018 - 04.2019
Cashier
Dairy Queen
02.2016 - 03.2018
Bachelors of Arts - Psychology Major, English Minor
Kwantlen Polytechnic University
Responsible Adult Certification
High School Diploma -
L.A. Matheson Secondary School
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