Sereine Tame Sidje
laval
Summary
Dynamic and reliable professional with a strong work ethic and integrity, honed at Gap and Votre Pharmacy. Proven ability in cash handling and exceptional customer service, fostering relationships that drive repeat business. Adept at problem-solving and maintaining store appeal, consistently enhancing customer satisfaction and operational efficiency.
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in the use POS software and customer service.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Cashier
Gap
06.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Votre Pharmacy
07.2018 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Science - Cellular And Molecular Biology
Concordia University
Montreal07-2027
High School Diploma -
Enko International School
Cameroon07-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
Accomplishments
- Completed manager training program.
- Resolved product issue through consumer testing.
- Trained and mentored many new employees.
Languages
French
Native or Bilingual
English
Native or Bilingual
Affiliations
- Experience with inventory management
Worker of the pharmacy month of May
Awarded Worker of the Month in recognition of outstanding performance during pharmacy internship. Demonstrated exceptional initiative, attention to detail, and a strong commitment to patient care and team support. Contributed meaningfully to prescription preparation, inventory accuracy, and front-line customer service during high-demand periods. Recognized by supervisors for reliability, professionalism, and the ability to quickly adapt in a fast-paced pharmacy environment.
Interests
- Volunteering
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Gym Workouts
- Virtual Reality
Timeline
Cashier
Gap
06.2024 - 08.2024
Sales Associate
Votre Pharmacy
07.2018 - 07.2023
Bachelor of Science - Cellular And Molecular Biology
Concordia University
High School Diploma -
Enko International School
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