Sereena Andrade
Redlands
Summary
Service-oriented Volunteer committed to collaborating with others to achieve common objectives. Cultured and friendly individual versed in providing clerical support and filing documentation. Commended for assisting with volunteer recognition activities and events to drive outreach.
Overview
6
6
years of professional experience
Work History
Volunteer
Anime Riverside
06.2024 - Current
- Check-in guests at the front of the convention.
- Adequately assist guests with questions.
- Helped with prep, set up, and breakdown of community and public events.
- Collaborated with other volunteers to create a positive work environment.
Shift Leader
85 Degrees Bakery Cafe
Corona
09.2022 - Current
- Cake shift leader. Fun, fast-paced environment where I'm able to thrive and manage a great team.
- Supervise employee schedules
- Check stock levels and keep track of supplies
- Participate in management meetings
- Maintain high standards of hygiene and health and safety a well
- Apply quality checks on products
- Ensure all employees take their breaks on time
Volunteer
Loma Linda Hospital
Loma Linda
10.2023 - 10.2023
- Designed photo opportunities for event attendees to maximize engagement.
- Assisted in capturing event photographs, ensuring memorable moments were recorded.
- Provided support to guests by addressing inquiries and resolving concerns promptly.
Barista
Starbucks
Ontario
01.2022 - 08.2022
- Resolved customer concerns through effective communication and problem-solving techniques.
- Addressed inquiries and complaints via face-to-face interactions.
- Recommended products or services to enhance customer satisfaction and loyalty.
- Followed up with customers post-purchase to confirm satisfaction levels.
Cashier
Coldstone
Eastvale
01.2020 - 06.2020
- Operated cash register efficiently to process transactions accurately.
- Collaborated with associates to deliver exceptional customer service consistently.
- Managed store operations independently during closing shifts and 2020 pandemic.
- Obliged safe and healthy mandatory state orders to employees and customers.
Warehouse Picker
Dollskill
San bernardino
08.2019 - 12.2019
- Picked and sorted merchandise accurately for efficient order fulfillment.
- Maintained clean and organized work areas to support operational efficiency.
- Collaborated with team members to streamline picking processes and workflows.
Education
High School Diploma -
Cajon High School
1200 W Hill Dr, San Bernardino, CA 92407 01.2017
Some College (No Degree) - Dietetics and Nutrition
San Bernardino Valley College
701 S Mount Vernon Ave, San Bernardino, CA 92410Skills
- Event coordination
- Guest engagement
- Team leadership
- Quality assurance
- Supply management
- Customer relationship management
Phone
cell, 9515452368
Volunteer History
- San Bernardino County Probation, Filing clerk, 01/01/13, 12/31/17
- Farmers Insurance, Customer Service, 01/01/15, 12/31/16
- North Hollywood Toyota, Filing clerk, 01/01/17, 12/31/17
- Loma Linda Hospital, Photographer, 10/01/23, 10/31/23
- Anime Pasadena, Scavenger hunt assistant, 11/4/23
- Anime Riverside, Check-in guest assistant, 06/01/24, 06/30/24
Experiences And Accomplishments
Excellent Communication Skills, Serv Safe
Timeline
Volunteer
Anime Riverside
06.2024 - Current
Volunteer
Loma Linda Hospital
10.2023 - 10.2023
Shift Leader
85 Degrees Bakery Cafe
09.2022 - Current
Barista
Starbucks
01.2022 - 08.2022
Cashier
Coldstone
01.2020 - 06.2020
Warehouse Picker
Dollskill
08.2019 - 12.2019
High School Diploma -
Cajon High School
Some College (No Degree) - Dietetics and Nutrition
San Bernardino Valley College