Serban Portik
Overview
12
12
years of professional experience
Work History
Sales Manager
Bosch
Montreal, QC
03.2023 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Building Manager
Share Zion Bethel Congregation
Montreal, QC
10.2022 - Current
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Collected rent, deposits and payments from tenants.
Director of Business Development
MULTI SERVICE DIAMOND INC
Montreal, QC
03.2022 - Current
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Increased client base by developing and implementing effective business development strategies.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
- Negotiated, prepared, and signed contracts with clients.
Operations Manager
Clean Scene
Manager
03.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Senior Consulting Manager
Activ Imob
Bucuresti
02.2017 - 03.2019
- Directed major client engagements and monitored asset managements
- Designed new projects with timelines, budgets and scope of work plans.
- Negotiated contracts effectively, securing favorable terms that supported the needs of both parties involved in the agreements.
- Enhanced client satisfaction by identifying key performance indicators and implementing data-driven strategies.
Direct Sales Contact Center Consultant
Banca Comerciala Romana
Romania
01.2013 - 03.2017
- Exceeded monthly sales targets consistently by employing effective sales techniques and persuasive communication skills.
- Contributed to the development of new products and services, offering valuable insights from a direct sales perspective.
- Utilized CRM software effectively to track customer interactions, manage leads, and monitor progress toward achieving personal and team sales targets.
- Maintained accurate records of all customer interactions, including details of sales transactions, follow-up activities, and resolution outcomes.
- Participated actively in weekly team meetings, sharing best practices for improving individual performance as well as overall team success rates in achieving goals.
- Developed a strong knowledge of company products and services, enabling the provision of expert advice to clients during the sales process.
- Streamlined sales processes by implementing time-saving tools and strategies to improve efficiency.
- Expanded customer base through targeted outreach efforts, generating new leads for potential clients.
- Boosted sales revenue by establishing strong relationships with customers and offering tailored solutions to meet their needs.
- Met customers in homes and businesses to discuss and demonstrate products.
Education
Universitatea Babeș-Bolyai Din Cluj-Napoca
Cluj - NapocaLanguages
Romanian
Native or Bilingual
Hungarian
Native or Bilingual
English
Professional Working
French
Elementary
Timeline
Sales Manager
Bosch
03.2023 - Current
Building Manager
Share Zion Bethel Congregation
10.2022 - Current
Director of Business Development
MULTI SERVICE DIAMOND INC
03.2022 - Current
Operations Manager
Clean Scene
03.2021 - Current
Senior Consulting Manager
Activ Imob
02.2017 - 03.2019
Direct Sales Contact Center Consultant
Banca Comerciala Romana
01.2013 - 03.2017
Universitatea Babeș-Bolyai Din Cluj-Napoca