Sepideh Sadat Izy
North Vancouver,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Store Supervisor
Bisou Bake house
Vancouver
11.2023 - Current
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Managed barista staff, ensuring proper training and scheduling.
- Maintained records of items shipped, received, or transferred to another location.
- Created and implemented operational procedures for the barista team to ensure customer satisfaction.
- Resolved customer complaints regarding storage and delivery of goods.
- Organized training sessions for new employees on best practices in order fulfillment processes.
Quality Control Assistant
Mase Shoo CO.
Tehran , Iran
09.2021 - 08.2023
- Assisted with maintaining quality control standards by inspecting products for defects.
- Performed regular checks on production lines to ensure compliance with quality assurance regulations.
- Collaborated with other departments to ensure that all quality requirements were met throughout the production process.
- Developed processes and procedures for ensuring consistent high-quality output from the production lines.
- Analyzed data from previous inspections and tests to identify trends or patterns in product defects or failures.
Store Manager
Zarsam Gold Gallery
Tehran, Iran
01.2020 - 10.2020
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Bachelor of Science - Chemical Engineering
Islamic Azad University of Tehran
Iran07-2021
Skills
- Pricing Strategies
- Staff Supervision
- Policies and Procedures
- Customer Service
- Inventory Management
- Store Merchandising
References
References available upon request.
Timeline
Store Supervisor
Bisou Bake house
11.2023 - Current
Quality Control Assistant
Mase Shoo CO.
09.2021 - 08.2023
Store Manager
Zarsam Gold Gallery
01.2020 - 10.2020
Bachelor of Science - Chemical Engineering
Islamic Azad University of Tehran
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