sepideh Roeen Tan

• Kept workspace tidy and orderly, enhancing customer friendliness.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Completed customer transactions and ensured payment accuracy.

As a cashier and customer service representative at an ice cream shop, I handled transactions, managed the cash register, and ensured accurate payments. I provided friendly and efficient service, assisting customers with their orders and addressing any inquiries. Additionally, I maintained cleanliness and organization in the store to create a welcoming environment.

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.