Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Highlights Of Qualification - Technical Duties
Languages
Certification
Timeline
Generic
Sepideh Ansari

Sepideh Ansari

North Vancouver

Summary

Highly organized and customer – focused Receptionist with 12 years of experience managing front desk operation, handling administrative tasks, and providing excellent customer service, skilled in scheduling , answering inquiries, and maintaining a professional and welcoming environment. Proficient in office management software and multitasking in fast – paced settings.

Experienced with research methodologies and administrative duties in academic settings. Utilizes strong organizational skills to manage tasks efficiently and support team objectives. Knowledge of effective communication techniques enhances collaboration and problem-solving.

Experienced with managing court clerical staff and administrative duties. Utilizes skills in legal documentation, team coordination, and process improvement. Track record of enhancing operational efficiencies and fostering collaborative work environment.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Administrative Duties

North shore medical imaging
01.2023 - 12.2024
  • Answering phones and scheduling appointment
  • Patient check-in / check-out
  • Medical records management
  • Billing and coding
  • Insurance verification
  • Data entry
  • Correspondence

Transaction Processing

Royal Bank of Canada
01.2019 - 01.2021
  • Handle deposits
  • Withdrawals, and transfer for customers
  • Cash checks and process payments
  • Customer Service
  • Cash and handling
  • Sales and referrals

Sales and Office Administrative

Canadian Sign Supplies Ltd.
01.2015 - 12.2019
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Resolve issues at first point of contact
  • Organize office operation and procedures
  • Manage executive’s calendars and appointments
  • Coordinate office activities to ensure maximum efficiency and report to CEO

Sales and Customer Service Associates

Best Buy
01.2010 - 01.2013
  • Top sales Associate
  • Coach and support the other team member
  • Ensure that the store is clean, safe, and presentable for customers
  • Greet and assist customers as necessary when other sales associates are busy
  • Conduct regular audits of the store’s physical and practical condition to ensure quality
  • Maintain product levels appropriately
  • Process sales when necessary
  • Generate and review daily sales report

Dental Office Receptionist

Sib Clinic
01.2001 - 02.2003

Creeling and patient reception

appointment scheduling and management

phon and communication management

patient records and data handling

billing and insurance processing

administrative and office support

coordination with dental staff



Education

Dental Reception -

Optimum Dental Agency Services LTD.
Online
03.2025

Medical Office Assistant -

BCIT
01.2021

Skills

  • Front desk operation
  • Customer service
  • Appointment scheduling
  • Calendar management
  • Phone call handling
  • Email correspondence
  • Office administration
  • Data entry
  • Filing
  • Record keeping
  • Multitasking
  • Problem solving
  • Microsoft Office
  • POS systems
  • Payment processing

Hobbies and Interests

  • Reading
  • Computer
  • Music
  • Hiking
  • Biking

Highlights Of Qualification - Technical Duties

  • Front desk operation & customer service
  • Appointment scheduling & calendar management
  • Phone call handling & email correspondence
  • Office administration & data entry
  • Filing & record – keeping
  • Multitasking & problem – solving
  • Microsoft office (word, excel, outlook)
  • POS systems & payment processing

Languages

Persian
Full Professional

Certification

  • First Aid Certification
  • CPR/AED Certification

Timeline

Administrative Duties

North shore medical imaging
01.2023 - 12.2024

Transaction Processing

Royal Bank of Canada
01.2019 - 01.2021

Sales and Office Administrative

Canadian Sign Supplies Ltd.
01.2015 - 12.2019

Sales and Customer Service Associates

Best Buy
01.2010 - 01.2013

Dental Office Receptionist

Sib Clinic
01.2001 - 02.2003

Dental Reception -

Optimum Dental Agency Services LTD.

Medical Office Assistant -

BCIT
Sepideh Ansari