Highly organized and customer – focused Receptionist with 12 years of experience managing front desk operation, handling administrative tasks, and providing excellent customer service, skilled in scheduling , answering inquiries, and maintaining a professional and welcoming environment. Proficient in office management software and multitasking in fast – paced settings.
Experienced with research methodologies and administrative duties in academic settings. Utilizes strong organizational skills to manage tasks efficiently and support team objectives. Knowledge of effective communication techniques enhances collaboration and problem-solving.
Experienced with managing court clerical staff and administrative duties. Utilizes skills in legal documentation, team coordination, and process improvement. Track record of enhancing operational efficiencies and fostering collaborative work environment.
Creeling and patient reception
appointment scheduling and management
phon and communication management
patient records and data handling
billing and insurance processing
administrative and office support
coordination with dental staff