Summary
Overview
Work History
Education
Skills
Timeline
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Sephor Rud

Winnipeg,MB

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

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Overview

9
9
years of professional experience

Work History

Consumer Service Representative

24-7 Intouch
01.2012 - 01.2013
  • Help consumers connect devices online
  • Set up repair orders for different products
  • Manage consumers account
  • Sell consumers products
  • Troubleshoot all issues consumers may have.

Survey Representative

Leger Marketing
01.2006 - 01.2007
  • Provided feedback to management regarding daily progress of campaigns
  • Met company quotas and exceeded daily requirements
  • Worked on many national survey campaigns obtaining requested data.

Sales Representative

Telesolutions
01.2004 - 01.2005
  • Followed company script and provided required information to potential customers
  • Created sales for the company and met desired expectations
  • Placed calls across The United States to potential customers.

Education

Grade 12 Academic Diploma -

Gordon Bell Senior Off Campus
01.2006

Skills

  • Able to read and write English
  • Excellent customer service skills
  • Works well in groups or independently
  • Advance computer experience
  • Adapts to new situations
  • Highly punctual
  • Microsoft Word experience

Timeline

Consumer Service Representative

24-7 Intouch
01.2012 - 01.2013

Survey Representative

Leger Marketing
01.2006 - 01.2007

Sales Representative

Telesolutions
01.2004 - 01.2005

Grade 12 Academic Diploma -

Gordon Bell Senior Off Campus

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Sephor Rud