Summary
Overview
Work History
Education
Skills
LANGUAGE
Accomplishments
Timeline
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SEPEHR AMELMEHRABI

Montreal,Canada

Summary

As a dynamic and versatile professional with a diverse background spanning coaching, customer service, executive recruitment, sales and financial management. I have demonstrated expertise in fostering talent, delivering exceptional client service, and managing complex tasks across various industries. With proven ability to adapt to new environments, meet high standards of performance and contribute to team success. I adept at identifying and developing key relationships, enhancing operational efficiency, and maintaining meticulous attention to detail in all endeavours.

Overview

4
4
years of professional experience

Work History

SALES ASSOCIATE

TimeVallée by Maison Birks
11.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Enhanced customer satisfaction by providing personalized watch recommendations based on individual preferences and needs.
  • Provided exceptional after-sales support, handling repairs and warranty claims to maintain customer loyalty.
  • Meticulously tracked sales data to identify potential areas of growth or improvement within current product offerings or marketing strategies.

VALET/BELLMAN

Hotel William Gray
05.2023 - 07.2024
  • Acknowledged and greeted guests entering or leaving the building, promoting pleasant environment.
  • Helped clients with luggage’s and accompanied them to the room.
  • Built and maintained productive relationships with my coworkers.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Drove vehicles to the parking area, secured vehicles and returned tags and keys to the key booth.
  • Greeted guests and answered questions about valet service, directions, and local attractions.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.

Busser

Terrasse William Gray
06.2024 - 08.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

VALET/BELL MAN/CONCIERGE

Hotel Square Phillips
10.2022 - 03.2023
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Answered guest's questions about property amenities and services.
  • Provided punctual, polite valet services to uphold professional standards.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.

SALES ASSOCIATE

HUGO BOSS Inc.
06.2024 - 11.2024
  • Maintained an in-depth knowledge of store products to provide recommendations and drive sales.
  • Organized and restocked merchandise, ensuring displays were appealing and up-to-date with current trends.
  • Consistently met or exceeded sales targets, increasing monthly revenue through cross-selling.
  • Contacting clientele about new launches, special events and merchandise they might be interested in.
  • Keeping a good UPT, NSPT and KPI to ensure meeting store and personal targets.

RECRUITER/HEADHUNTER (REMOTE)

AEE & ADNX Inc.
09.2023 - 09.2024
  • Develop and implement effective sourcing strategies to attract high-calibre candidates.
  • Conduct market research to identify potential candidates and new business opportunities.
  • Coordinate and schedule interviews between clients and candidates.
  • Negotiate salary packages and other employment terms on behalf of clients and candidates.
  • Provide clients with regular updates on the search progress and market insights.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

BOOKKEEPER (Seasonal)

Gestion Financière et Comptabilité Mehrabi INC
07.2021 - Current
  • Sorting invoices for all clients.
  • Recording purchase and sales invoices in accounting software (Sage 50).
  • Filing government letters for all clients.
  • Performing any manager’s request.
  • Maintained and processed invoices, deposits, and money logs.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

SANDWICH ARTIST

Subway
06.2021 - 02.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.

Education

Highschool Degree -

MONSEIGNEUR-RICHARD HIGH SCHOOL
Montreal, QC
06-2022

College Degree - International Business

DAWSON COLLEGE
Montreal, QC
08-2025

Skills

  • Flexible
  • Punctual
  • Negotiation
  • Communication Skills
  • Organized
  • Leadership
  • Quick learner
  • Team worker
  • Bookkeeping
  • Product presentation
  • Customer service and support
  • Efficient work ethic

LANGUAGE

English
Native or Bilingual
French
Full Professional
Persian
Native or Bilingual
Spanish
Limited Working

Accomplishments

  • Winner of the most committed project in society by high school students in Montreal in 2022.
  • Finalist for the most committed project in society by high school students in Quebec in 2022.
  • 1000$ bourse for becoming a finalist for the most committed projects in society by high school students in Quebec.
  • Athlete of the year at my high school in 2022. Gifted a 500$ bourse.
  • Best employee of the trimester as a Valet in Hotel William Gray.

Timeline

SALES ASSOCIATE

TimeVallée by Maison Birks
11.2024 - Current

Busser

Terrasse William Gray
06.2024 - 08.2024

SALES ASSOCIATE

HUGO BOSS Inc.
06.2024 - 11.2024

RECRUITER/HEADHUNTER (REMOTE)

AEE & ADNX Inc.
09.2023 - 09.2024

VALET/BELLMAN

Hotel William Gray
05.2023 - 07.2024

VALET/BELL MAN/CONCIERGE

Hotel Square Phillips
10.2022 - 03.2023

BOOKKEEPER (Seasonal)

Gestion Financière et Comptabilité Mehrabi INC
07.2021 - Current

SANDWICH ARTIST

Subway
06.2021 - 02.2023

Highschool Degree -

MONSEIGNEUR-RICHARD HIGH SCHOOL

College Degree - International Business

DAWSON COLLEGE

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SEPEHR AMELMEHRABI