Seoyoung Jang
Toronto,Ontario
Summary
Hard-working barista trainee with a history of providing the best coffee shop customer service. It is positive in accepting orders, delivering food, and handling customer relationships and enjoys hanging out with people from all walks of life. It is combined to work comfortably in a large-capacity service environment and stay calm in a busy work environment with a positive attitude. Productive barista who is accustomed to providing excellent customer service while making and providing coffee and specialty drinks. Follow recipes and marking standards, familiarize yourself with hygiene regulations, and maintain a clean and hygienic workspace. Certified in safe food handling. Committed to customer satisfaction and consistently provides exemplary customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Trainee
Coffee House
Suwon, Korea
09.2020 - 07.2021
- Listened carefully to customers' requests and made personalized delicious drinks to improve customer satisfaction.
- Cafe drinks are made and served every day quickly, in quality, and consistently.
- Captivates customers by developing and demonstrating skillful and creative latte art.
- Minor repairs were performed to maintain espresso equipment and to maintain the operation of the coffee machine.
Line Cook
Korean Bar
Suwon, Korea
05.2020 - 10.2020
- Manages food preparation activities such as cutting ingredients according to their size and preparing sauce and garnish.
- Prepared food for frying meat, poultry, fish, etc.
- Maximize customer satisfaction and repeat business by preparing multiple orders at the same time during peak season with high accuracy.
- Add planned promotion menu according to seasonal price and product availability.
Education
Culinary Management
George Brown College
Toronto, ON04.2023
Skills
- Espresso Machine Operation and Maintenance
- Coffee expert
- Leadership
- Food Preparing, Plating and Presentation
- Team Collaboration
- Food Serving and Preparation
Certification
- Korea Licensed [Craftsman Cook, Western Food] - 2018
- Smart Serve Ontario - 2021
- Food handler certification - 2021
- First aid & CPR certification - 2021
Timeline
Barista Trainee
Coffee House
09.2020 - 07.2021
Line Cook
Korean Bar
05.2020 - 10.2020
Culinary Management
George Brown College
Similar Profiles
Lily-Victoria CARDOTLily-Victoria CARDOT
Committee Chair at Coffee HouseCommittee Chair at Coffee House
Sakshi KambojSakshi Kamboj
Team Member at Coffee HouseTeam Member at Coffee House
Holly KirkHolly Kirk
Server at Langhorne Coffee House/Johnson Hall Coffee HouseServer at Langhorne Coffee House/Johnson Hall Coffee House
Mohit GoswamiMohit Goswami
Machine Learning Developer (Capstone Project) at D2AIMachine Learning Developer (Capstone Project) at D2AI
Sai Rekha SuradaSai Rekha Surada
Solution Advisor - Manager FCC Investigations Team at DeloitteSolution Advisor - Manager FCC Investigations Team at Deloitte