Seoud Al-rass
Community Manager
Ottawa,ON
Summary
Dedicated Community Manager with 6 years of management experience. Improves communities and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Community Development Manager
SL Group
01.2023 - Current
- I am responsible for creating and managing client Discord servers, recruiting and training moderators and staff, monitoring user sentiment and upholding community values to ensure the overall health and well-being of their community.
Community Moderator
Reddit Inc
09.2019 - Current
- Over 1,000,000 members) [Unpaid]
- My experience in growing and curating Reddit communities has been invaluable in developing my experience managing and building community tools within the gaming space
- I have single handedly developed, curated, and grown Reddit communities dedicated to gaming and anime from dozens of users to massive online forums ranging in subscribers and interactivity ranging in the millions.
Community Moderator
Discord Inc
08.2019 - Current
- Over 200,000 members) [Unpaid]
- I have played a leading role in growing gaming-based Discord servers for AAA game titles to sizable communities of over 268,000 users
- Examples of such meteoric community growth have been with titles such as Elden Ring, Wuthering Waves and God of War.
Community Manager
Red Queen Gaming
01.2017 - 06.2018
- Managed Red Queen Gaming social media platforms while helping to facilitate brand growth
- Interfaced and strategized with the team to design engaging events with the goal of increasing Red Queen Gaming user base
- I contributed to creating a “Looking for Gamers” website that was effective at making the process of connecting players to other players easier.
Education
Code Youth
09.2022 - 12.2022
Bourk Software & Consulting - undefined
Algonquin College And Herzing College
01.2016 - 06.2017
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Rideau High School
Skills
Proficient in Microsoft products
Reading
During my free time I enjoy reading Western, Asian, and Middle eastern literature. It can range from books, novels, comics, and even mangas! The Mistborn trilogy is my most recent novel series that I've completed.
Gaming
My passion from gaming mainly focuses around story driven games. While reading is my passion, stories in games spark a need as a reader.
Timeline
Community Development Manager
SL Group
01.2023 - Current
Code Youth
09.2022 - 12.2022
Community Moderator
Reddit Inc
09.2019 - Current
Community Moderator
Discord Inc
08.2019 - Current
Community Manager
Red Queen Gaming
01.2017 - 06.2018
Algonquin College And Herzing College
01.2016 - 06.2017
Bourk Software & Consulting - undefined
undefined
Rideau High School
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