Seongji Eun
Vancouver,Canada
Summary
Detail-oriented and adaptable team player with a strong foundation in customer service, media production, and multilingual communication. Though new to the airline industry, I bring transferable skills and a deep commitment to excellence, making me well-equipped to handle the dynamic demands of airport operations and passenger support.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Video Production Assistant
Classroom Champions
Remote from Vancouver, Canada
05.2025 - Current
- Supported editing, organizing, and delivering digital content featuring Olympic and Paralympic athlete mentors.
- Collaborated with project managers and coordinators to meet tight deadlines and uphold quality standards.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
EggBomb+
Burnaby, Canada
05.2025 - Current
- Greet guests and deliver friendly, efficient table service in a high-traffic environment.
- Assisted customers with QR code ordering and answered menu questions, including allergy-related concerns.
- Addressed customer feedback with professionalism, offering alternatives or solutions when needed.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
Barista
Cafe106
Burnaby, Canada
03.2023 - 03.2025
- Prepared and served various coffee drinks and paninis in a fast-paced cafe.
- Cultivated warm relationships with regular customers, fostering loyalty towards the cafe.
- Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
- Maintained hygiene standards and a welcoming environment.
Education
Bachelor of Engineering - Information and Telecommunication
Hanshin University
South Korea 03.2016 - 02.2021
Skills
- Customer Service
- Complaint Resolution
- Multitasking in Fast-Paced Settings
- Team Collaboration & Communication
- Attention to Detail & Time Management
- POS & Basic Tech Proficiency
Languages
English
Upper intermediate
Korean
Native
Timeline
Video Production Assistant
Classroom Champions
05.2025 - Current
Server
EggBomb+
05.2025 - Current
Barista
Cafe106
03.2023 - 03.2025
Bachelor of Engineering - Information and Telecommunication
Hanshin University
03.2016 - 02.2021
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