Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Pre opening member - building patio, renew couches
Capable of working porter and server
Train as a bartender and did bartending in multiple events
Santa's Brunch: breakfast buffet for guests
Le Petit Chef: dinner pleated service.
Coffee Bike: Trained by expertise, learned how to operate a coffee machine, learned popular coffee recipes
F&B Server
Sulbing
07.2022 - 08.2022
4 days of training to know how to operate POS system to place orders, manage bills, memorizing numerous recipes, such as Bingsu ( Korean style dessert), coffee, Fruit aides, teas, and tteokbokki, how to control inventory, and how to balance cash receipts.
Helped me to develop communication with customers and staffs, multitasking, and knowing the customer's needs.
Education
Hospitality Management -
Vancouver Community College
04.2023
English Level 15 -
ILAC ( International Language Association of Canada)
12.2020
Senior Secondary ( Grade 12 ) -
SIS Canada
01.2015
Until Grade 9 -
Yebong Middle School
01.2011
Skills
Not afraid of learning new things
Have no problem with coworkers
Positive
Self-reflective
Perfect at controlling emotions
Honest
Serving It Right
Food Safe Level 1
Military Service in South Korea { 2018 – 2020 }
Languages
Korean
Native or Bilingual
Japanese
Limited Working
English
Native or Bilingual
Certification
Serving It Right - July 1st 2022
Food & Safe level 1 - July 16th 2022
Timeline
Banquet Server
Paradox Hotel Vancouver
08.2022 - 11.2023
F&B Server
Sulbing
07.2022 - 08.2022
Hospitality Management -
Vancouver Community College
English Level 15 -
ILAC ( International Language Association of Canada)