Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Senthilkumar Ananthakrishnan

Mississauga,ON

Summary

Senior Scrum Master/Project Management (CSM, SSM, PMI-ACP, RTE) Professional summary CSM, SAFe, Agile professional in agile/hybrid project Planning, Execution, Mentoring and Delivery Process improvements (Scrum, KANBAN, SAFe, XP, Lean). Active engagement with Program, Vendor management and agile teams across organization. Over 12years experience in IT; 6years Agile Project management includes Iterative Planning, Execution and Delivery. Proven track record of small to large scale project delivery on full scale Software Development Life Cycle (SDLC) & on Vendor Integration projects. Exposure in working with multiple business domains like LTE Telecommunication, Healthcare(SCM), Finance and Insurance, eCommerce (B2B, B2C, ERP, CRM), Retail PoS, Power, Oil & Gas sector; exposure on asp.net, java, SOA Cloud web/micro services; teams across globe especially in US, CA, China and India.

Overview

21
21
years of professional experience

Work History

Training Product Owner

  • (PO) to create strong product backlog & vision for effective planning and delivery
  • Facilitating scrum ceremonies like Sprint planning, Daily stand-up, backlog grooming/refinement, Sprint review, demo and retro with no impact on productivity
  • Servant leadership to scrum team; helped team to become self-organized team
  • Project Plan, progressive release forecasting and tracking using JIRA and Microsoft project office
  • Regular Interaction with Product Owner on Roadmap and business delivery plan & scope prioritization
  • Driving continuous improvements to achieve release/sprint goal consistently and to improve productivity
  • DevOPS co-ordination and driving team to setup CI pipeline in Dev, QA & UAT
  • Stakeholder engagement and Project status/progress communication and participation in risk mitigation
  • Key Initiatives and Achievements:
  • LeSS Agile framework implementation from sprint0 and effective dependency management between teams
  • Brought QA under scrum team to reduce turnaround time.

Senior Scrum Master

Bell Mobility
10.2018 - Current
  • Senior Scrum Master for 3 teams (12 members); driving Agile SW Development, Network cloud migration project in Wireless Telecom Network Charging Rating system and Policy Rule function PCRF
  • Bell rating engine system comprises of micro services, Kafka, RabbitMQ, mongoDB works in interaction with vendor products like amdocsNM1 billing system and Openet Enhanced Charging system
  • Wireless PCRF in VoLTE – Policy Charging and Rule Function an Integration with Nokia Smart Plan Suite (SPS) cloud based platform/Infrastructure and Bell LTE core system includes HSS, MME, PGW, DRA and IMS & driving ETL reporting in big data stream
  • Key responsibilities:
  • Leading Policy Open stack Cloud migration Initiatives from Inception to Closure with Vendor Product integration
  • Assisting Senior Manager in creating RFP & SOW finalization for Vendors
  • Enhanced Agile Iterative process (like DAD/RUP) and helped team to deliver each epic/feature every 2weeks in PROD
  • Coaching 2 senior developers to become capable Product Owner; mentoring and coaching teams on agile values, process & agile iterative events
  • Facilitate Scrum/PI ceremonies and participate in PI Planning, driving actions as part of Inspect and Adapt
  • Driving multiple business requirements delivery process and priority alignment by refining backlog for project execution
  • Communication on Program status to Director on Weekly Project Progress, Schedule, Dependencies, Risk and Mitigation plan
  • Driving NoOPS or limited OPS experimentation strategy on post PROD deployment and monitoring via grafana, zabbix, RabitMQ
  • Key Initiatives and Achievements:
  • Driving to define Process map “as-is” and enhanced hybrid agile iterative process
  • Proposed gaps from business requirement intake process, Incident management protocols, Vendor change management process
  • Defined key KPIs to measure on velocity, defect closure rate; Production outage vs deployment rate
  • Driving Big data reporting from Nokia Customer data record placement in S3 bucket; convert to structured object and onboarding in Darwin reporting vis Kafka
  • Manulife
  • Agile Scrum Master

Scrum Master

01.2018 - 07.2018
  • For 2 teams (15+ members) project development & delivery includes Manulife Customer portal (web, mobile) and Identity Access Management (IAM) web services in connection to Salesforce cloud infrastructure, Centrify
  • Portal supports customer onboarding on Manulife securities, Vitality, Group Benefits, Retirement Redefined in interaction with IAM web services, Salesforce and Centrify
  • Key responsibilities:
  • Helped team on Waterfall to Agile project Transition; Agile Scrum delivery mode in less than 6 months.

Scrum of Scrum

GE Healthcare
01.2016 - 08.2017
  • Responsible and accountable for world class “Diagnostic Cardiology EMR” - Healthcare premium Product Software development & delivery by mentoring 6 agile teams; onsite (India, US, China) and offshore vendor teams (HCL, Tech-M) on a scalable SAFe framework with the mix of Scrum, FDD and Kanban practices
  • Responsibility includes Scaled Agile Framework adaption, customization and optimization as part of Release train delivery
  • The Product deals with SCM environment integration - downloading ECG orders from Hospital Information system (HIS) to MUSE to the modern ECG cart; processing ECG test and send back to MUSE/HIS for clinical evaluation
  • ECG Data processing in the form of HL7, sapphire and hilltop file format to EMR/EHR
  • ECG cart application developed using C++ on embedded platform and UI application development employed QTweb, angular/Nodejs and html
  • Also was driving order status data transformation from ECG and reporting in PowerBI
  • Key Responsibilities:
  • Coaching 6 agile train teams on SAFe framework and helped to be self-organized & sustainable team
  • Stakeholder engagement, Program Increment Scope baseline with the help of Product Manager and Product owner; develop PI/release schedule in JIRA portfolio
  • Facilitate PI/Scrum ceremonies like PI Planning, Sprint Planning, Daily Stand-ups, Backlog grooming, Sprint Review, Demo and Retrospective (HIP)
  • Dependency deliverable tracking, effectively remove road blockers, ensure Sprint/release objectives met, capture improvement opportunities and create action plans
  • Coach teams to adhere ATDD for code refactoring and test coverage, quality improvement
  • Sprint Closure by meeting definition of done (Unit Test/Code coverage, Review, Impact Test, User Story completion and Acceptance)
  • E2E QA strategy integration and Shippable software in each PI (Program Increment)
  • Feature Burn-down, ART Velocity and Defect summary from JIRA and happiness indicator at every PI
  • Stakeholder management and engagement with project status updates and business delivery demos
  • Release notes preparation and capture known issues as part of project SW delivery
  • DevOPS build & release strategy and implementation of Continuous Integration (CI) and delivery (CD)
  • Monitor project performance, schedule & agile budgeting and course correction planning with PMO
  • Involved in Change Management process (CCB) and Change control implementation strategy by considering triple constraints such as schedule, Cost and Scope and maintain change logs register
  • Key Initiatives and Achievements:
  • SAFe 4.0 Coaching, Iimplementation and Inspect & adapt session at program level
  • Healthcare premium product release in complex environment with CPI variance of 4.7%
  • Velocity improvement on delivery by 17% & Incoming defect rate reduction by 53% in 1Q
  • IaaS, PaaS, SaaS - Cloud server adaption for development and deployment practices savings 40%.

Senior Advisor

DELL International Services
05.2011 - 12.2015
  • 4yr 8m)
  • Scrum Master for 3 teams (team size of 24 members), responsible for online eCommerce dell.com web/mobile application development, QA strategy and enable the team to deliver in Agile mode
  • Worked on large scale e-commerce (B2B, B2C dell.com) Online sales system; application developed using asp, .net/SOA cloud Azure platform, REST API/web services, C#, HTML, JavaScript, SQL db
  • Also handled Retail PoS Internal Dell store application development and delivery
  • The Online application facilitates B2C customer to purchase dell products online
  • Premium customers (B2B) purchase order from ERP system in to dell online using cXML, CBL, OCI protocol
  • Retail application on store (PoS), inventory management, fulfillment, shipping and delivery estimates, Payment processing & order management system (CRM/OMS) processing
  • Invoice process to customer and order tracking online with estimated shipping date ESD and estimated delivery date EDD
  • Key Responsibilities:
  • As a Scrum Master, always ensured 3P’s (Protecting People, Problem Solving, Process Ownership) and 3C’s (Communication, Collaboration and Coordination)
  • Mentoring agile teams to move faster & to meet project deliverable with desired quality
  • Drive TDD development Design, Coding, Code Coverage, Test data preparation using SQL query, Traceability matrix, execution and delivery; plan for UI and web services automation as part of Sprint planning
  • Assist Product Owner to prioritize and maintain healthy Product backlog with business value
  • Facilitate Sprint planning, scope freeze and ensure Feature requirements contains detailed Acceptance criteria with the help of Product Owner
  • Capacity and Velocity planning
  • Ensure User story and task update with clear estimates in TFS and dependency creation & tracking
  • Facilitate daily Scrum meeting and progress on commitments of scrum teams (sprint backlog)
  • Resolving impediments and facilitate backlog grooming session with Product Owner (PO), Business Analyst
  • Risk Mitigation from individual scrum teams and measure sustainability of the change
  • Worked with Product Owner on deliverable acceptance development, Scheduling and demonstrating sprint deliveries to stakeholders (demos)
  • Capture retrospective feedback, identify root cause, create action items and sustainable change implementation as part of continuous improvement in subsequent sprints/release
  • Agile reporting – communication on Feature delivery, Sprint/Release Burndown, Velocity and defect metrics to program management from TFS, HP ALM tool
  • Jenkins server (SCM) setup in cloud
  • TFS build and delivery co-ordination; code deployment on SIT, UAT and production environment
  • Development of reusable selenium automation (HP ALM, Selenium, TestNG, Jenkins) framework between Dev and E2E QA team; SQL profiling and trace setup
  • Key Initiatives and Achievements:
  • Waterfall to “Scrum + Kanban + Lean” agile practices and project delivery aligned to SDLC
  • DevOPS: Continuous Integration (CI) and Continuous delivery (CD) strategy savings 34%
  • End to End (E2E) automation model design in alignment to Scrum teams to support continuous testing
  • Identification of wastes in each sprint and eliminate waste by 6%
  • Best practices Knowledge sharing (optimization) and Training identification to team members.

Scrum Master – Team Lead

Honeywell Technology Solutions
04.2005 - 05.2011
  • Scrum Master for 1team (Development + QA team size of 5 members), responsible for decision making and monitoring web applications
  • Display, monitoring and Key performance indicator (COTS) applications for Power, Oil & Gas industry developed on asp, .net, C#, web services, oracle/SQL db; retrieve site data from historian DB and enhance data processing inside Monitoring and display applications helps customer to act swiftly.

Senior QA automation developer

01.2005 - 01.2009
  • Involved in Quality assurance and Quality control process in waterfall model and enhanced skills on software development
  • Test Plan creation, Test Estimation, Test Environment setup - Web, application and DB server, Understanding ER (Entity Relationship) data model, Create Test data using SQL query
  • Test Traceability, test case execution and result update in HP ALM
  • Rest API, WSDL cloud web service testing using SoapUIPro and json, XML validation
  • Agile Scrum practitioner in 2010, helped team on transition from Waterfall to Agile Scrum
  • Sprint planning and task updates in JIRA; daily stand up and remove impediments
  • Dependency tracking, Sprint backlog burn down, facilitate backlog grooming
  • Stakeholder product demo and Shippable feature at end of each sprint
  • Participation in Defect triage; sprint goals delivery communication to stakeholders and audit Support
  • Created wiki page which helps team to deal with retrospective inputs and actions, critical customer facing application issues and resolution
  • 2 years coordination with Canada scrum team on work center application development
  • Key Initiatives and Achievements:
  • Sig Sigma Green Belt certification and adapted key principles as part of CMMi project process
  • Implemented 12 kaizens at workplace and made significant difference on each improvement
  • Recognitions & References
  • 34 awards on different categories (Spot, Individual performer, Team performance, VP award)
  • 6 P2P recognition at Bell
  • 2 Merit Gold awards

Education

Key Training & Certification -

ACP (In Progress) - undefined

PMI
2020

Scaled Agile SAFe SSM - undefined

2020

Toronto Agile conference - undefined

2019

Dialogue to Decision - GE Healthcare - undefined

2017

SAFe 4.0 – GE Healthcare - undefined

2016

Certified Scrum Master (CSM - undefined

Scrum Alliance
2010

Six Sigma Green Belt - Honeywell - undefined

2007

M.E Master of Engineering - Controls & Instrumentation

Anna University
2002

B.E Bachelor of Engineering - Electrical & Electronics

Anna University
1999

Skills

  • Agile SAFe, Less, Scrum, Kanban & Lean, FDD, XP, Crystal
  • JIRA, Rally, HP ALM, ClearQuest, Confluence
  • SDLC, STLC, TDD/ATDD/BDD
  • Gitlab, Jenkins, Perforce, TFS, Visual studio, eclipse
  • Cloud (MAzure), REST API, WSDL/Web service, SAP hybris, Big data
  • SQL, MongoDB, Oracle, SoapUI, REST API, Selenium, TestNG, RPA, Python
  • Continuos Integration Continuos delivery
  • PMBOK techniques, Six sigma, CMMi, ITIL, ADKAR, PDCA
  • IIS, C#, C, javascript, aspnet, html, Web and Mobile applications
  • MPP, Visio, Excel, PPT, Word, SharePoint

Affiliations

9 years’ experience in agile methodologies. 6 years agile Project/Program management in distributed team alignment. 8 years as a Scrum master; mentoring and coaching multiple agile teams. RTE: 3 teams ~ 6 teams of 40+ members 4 years in agile Release management. Waterfall, Hybrid and Iterative Agile methodologies. Waterfall to Agile Transition and optimization. Passion to drive Continuous Improvements in SDLC phase. DevOPS, QA strategy on Continuous Integration (CI) and delivery (CD). Project level and team level (agile) metrics definition and big data reporting. Project timeline planning and forecasting. Openness in communication, empowerment, forming to performing team transition.

Timeline

Senior Scrum Master

Bell Mobility
10.2018 - Current

Scrum Master

01.2018 - 07.2018

Scrum of Scrum

GE Healthcare
01.2016 - 08.2017

Senior Advisor

DELL International Services
05.2011 - 12.2015

Scrum Master – Team Lead

Honeywell Technology Solutions
04.2005 - 05.2011

Senior QA automation developer

01.2005 - 01.2009

Training Product Owner

Key Training & Certification -

ACP (In Progress) - undefined

PMI

Scaled Agile SAFe SSM - undefined

Toronto Agile conference - undefined

Dialogue to Decision - GE Healthcare - undefined

SAFe 4.0 – GE Healthcare - undefined

Certified Scrum Master (CSM - undefined

Scrum Alliance

Six Sigma Green Belt - Honeywell - undefined

M.E Master of Engineering - Controls & Instrumentation

Anna University

B.E Bachelor of Engineering - Electrical & Electronics

Anna University

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Senthilkumar Ananthakrishnan