SENJUTI SARKAR
San Diego
Summary
A Self-Motivated Professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Process Developer
Tata Consultancy Services
03.2020 - 01.2023
- Monitored KPIs related to process performance in order to detect any issues or potential problems early on.
- Provided training to staff on newly implemented processes and procedures. Responsible as Process Trainer to issue LTO (License to Operate)
- Maintained SLA of queries tickets raised by the clients
- Performed Internal audit of invoice postings
Process Developer
Genpact India Pvt Ltd
11.2018 - 03.2020
- Analyzed existing business processes to identify areas for improvement, cost reduction, and increased efficiency.
- Created process documentation including flowcharts, SOPs, job aids and work instructions.
- Provided training to staff on newly implemented processes and procedures. Responsible as Process Trainer to issue LTO (License to Operate)
- Transcribed data to worksheets to prepare documents and adjust accounts.
Process Associate
Genpact India Pvt Ltd
03.2016 - 11.2018
- Analyzed existing processes to determine areas for automation or streamlining.
- Collaborated with cross-functional teams to develop new methods of improving process operations.
- Utilized Six Sigma and Lean charts to analyze production operations.
Education
B. Com - Finance
Sivanath Sastri College, Calcutta University
Kolkata, India05.2015
Skills
- Lean Six Sigma
- Training Oversight
- Microsoft Excel
- Data Entry
- Reports Analysis
- Project Design
- Process Auditing
- SAP
- VIM
- JDE
Accomplishments
Awarded with the Customer Award in the year 2018 and Bronze Certificates 7 times by Genpact Management
Certification
Six Sigma Certification
Timeline
Process Developer
Tata Consultancy Services
03.2020 - 01.2023
Process Developer
Genpact India Pvt Ltd
11.2018 - 03.2020
Process Associate
Genpact India Pvt Ltd
03.2016 - 11.2018
B. Com - Finance
Sivanath Sastri College, Calcutta University
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