Summary
Overview
Work History
Education
Skills
Benevolat
Languages
Certification
Timeline
Generic

Senayati Atomini

Sudbury,ON

Summary

Dedicated and results-driven international student with a good academic background and passionated. Eager to contribute my diverse perspective and cross-cultural experiences to a dynamic work environment. Possess excellent communication and adaptability skills developed through navigating various cultural contexts. Quick learner with a commitment to continuous personal and professional development. Seeking opportunities in a challenging and collaborative setting, where my global perspective can be an asset to the team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SALES ASSOCIATE

Dynamite
11.2022 - Current
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.


Cashier

Dollarama Store
08.2022 - 11.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.

CREW MEMBER

Dimedia Library
05.2022 - 08.2022
  • Positive Company Representation
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Process Payments
  • Handled customer complaints in a professional and courteous manner
  • Provided customer feedback to management
  • Packaged and labeled to-go and delivery orders for pickup
  • Processed customer refunds and exchanges
  • Maintained knowledge of store menus to advertise promotions and limited-time offers
  • Provided efficient and courteous service to customers
  • CREW MEMBER Diffusion

CREW MEMBER

CASHIER McDonald
11.2021 - 04.2022
  • Followed all safety and security procedures to reduce risks
  • Packaged and labeled to-go and delivery orders for pickup.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.

Call Center Associate

Toronto
04.2021 - 08.2021
  • Assisted customers by answering questions and responding to inquiries.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Finance

Laurentian University
Greater Sudbury, ON
12.2024

High School Diploma -

Senegalese American Bilingual School
Dakar
06.2019

Skills

  • Conversational
  • Interacting with people
  • Teamwork
  • Problem solving
  • Organization and meet deadlines
  • Creativity
  • Volunteering and community involvement
  • Time management
  • Communication and adaptability
  • Product Promotion
  • Crew Leadership
  • Performance Improvement
  • Maintenance and Repair
  • Adaptability and Flexibility
  • Cash Handling
  • Positive Company Representation
  • Passenger Relations
  • Process Payments
  • Sales Training
  • Customer Service
  • Verbal Communication
  • Sales Expertise
  • Multitasking Strengths
  • Excel, Word knoledge
  • Product Recommendations
  • Sales Forecasting
  • Stocking and Replenishing
  • Customer Needs Assessment

Benevolat

Event coordinator: Laurentian University African Caribbean Student Association

Eco Bank Dakar: Help in Customer service 

Bake sale: High school vendors

Languages

French
Native or Bilingual
English
Full Professional

Certification

  • High school diploma
  • Cambridge English Assessment
  • IELTS
  • Brevet

Timeline

SALES ASSOCIATE

Dynamite
11.2022 - Current

Cashier

Dollarama Store
08.2022 - 11.2022

CREW MEMBER

Dimedia Library
05.2022 - 08.2022

CREW MEMBER

CASHIER McDonald
11.2021 - 04.2022

Call Center Associate

Toronto
04.2021 - 08.2021

Bachelor of Arts - Finance

Laurentian University

High School Diploma -

Senegalese American Bilingual School

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Senayati Atomini