Senayah Qwai
Ottawa,ON
Summary
Recent graduate with a Bachelor of Health Sciences from Carleton University, equipped with multilingual proficiency in English, French, and Arabic. Demonstrated ability to excel in fast-paced environments while delivering exceptional customer service. Strong attention to detail and effective communication skills enhance multitasking capabilities. Reliable team player committed to fostering collaboration and maintaining a positive work atmosphere.
Overview
4
4
years of professional experience
Work History
Supervisor
Cacao 70
Ottawa, Ontario
03.2023 - Current
- Resolved customer complaints in a timely manner with professionalism.
- Provided leadership, insight, and mentoring to newly hired employees.
- Created daily shift schedules for staff according to business needs.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Service Supervisor
Farmboy
Ottawa, Ontario
07.2022 - 06.2023
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Reviewed employee performance, and provided ongoing feedback and coaching.
- Monitored cash drawers in checkouts to verify adequate cash supply.
Receptionist
Walkway Dental Centre
Sharjah, United Arab Emirates
05.2021 - 12.2021
- Scheduled appointments for clients and visitors.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Ordered and maintained supply inventory for medical office.
Education
Bachelor of Science - Health Sciences | Minor in Biology | GPA: 10.2/12
Carleton University
Ottawa06-2025
Skills
- Customer service
- Time management
- Goal orientation
- Team leadership
- Problem solving
- Laboratory techniques
- Adaptability
- Self motivation
References
References available upon request.
Timeline
Supervisor
Cacao 70
03.2023 - Current
Service Supervisor
Farmboy
07.2022 - 06.2023
Receptionist
Walkway Dental Centre
05.2021 - 12.2021
Bachelor of Science - Health Sciences | Minor in Biology | GPA: 10.2/12
Carleton University
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