Sena Topal
Los Angeles
Summary
Detail-oriented System Support Specialist with a strong background in technical support and system troubleshooting. Proven ability to enhance user experiences and streamline operations within cryptocurrency platforms.
Overview
6
6
years of professional experience
Work History
Pi System Engineer
Eltresis
Los Angeles
06.2021 - 07.2024
- Ensured full GxP compliance across OSIsoft/AVEVA PI System deployments, including data integrity, audit trails, user access controls, and adherence to FDA and EMA guidelines.
- Supported systems and workflows aligned with 21 CFR Part 11 requirements, including electronic records/electronic signatures (ERES), identity verification, audit trails, and secure authentication.
- Worked with QA, validation, and compliance teams to maintain ALCOA+ principles (Attributable, Legible, Contemporaneous, Original, Accurate), ensuring high data integrity in manufacturing environments.
- Performed Computer System Validation (CSV) using Veeva, HP ALM, and Kneat for change controls, deviations, test scripts, and documented evidence in accordance with GAMP 5 standards.
- Configured PI System security (Windows authentication, mappings, trusts), ensuring controlled access, segregation of duties, and proper electronic signature authorization workflows.
- Created validated PI AF models, event frames, calculations, and notifications used for batch monitoring, cleanroom environmental data, utility systems (WFI, HVAC), and equipment performance tracking.
- Produced compliant PI Vision dashboards and Datalink reports for QC, QA, manufacturing, and MS&T teams, with regulated and non-regulated environment segregation.
- Supported audits and inspections (internal, FDA, and third-party), provided documentation, system logs, and traceability matrices demonstrating compliance and system reliability.
- Managed deviations, CAPAs, change requests, and risk assessments following pharmaceutical SOPs and quality management systems.
- Ensured PI data integrity and availability for Batch Release, electronic batch records (EBR), and real-time monitoring of critical process parameters (CPPs) and critical quality
Systems Analyst
Conduent
Istanbul
01.2018 - 05.2020
- Supported manufacturing operations by analyzing system data and optimizing automation workflows using the OSIsoft/AVEVA PI System for real-time monitoring, reporting, and root-cause analysis.
- Developed and improved process control dashboards, data models, and alerts to enhance production visibility and reduce downtime across plant systems.
- Collaborated with engineering and automation teams to integrate PI System data streams with process control systems, improving decision-making and operational efficiency.
- Troubleshot system issues by reviewing PI tags, interfaces, and datasets, ensuring accurate data flow between PLCs, SCADA systems, and enterprise applications.
- Leveraged PI System tools (PI Vision, PI AF, and Event Frames) to analyze production trends, identify bottlenecks, and recommend automation improvements for manufacturing operations.
- Documented system changes, supported digital transformation initiatives, and helped standardize best practices for data-driven process optimization.
Education
MBA -
Stanton University
Los Angeles, CA12-2025
BBA - Civil And Construction Technology
Istanbul Aydin Univesity
Istanbul06-2018
Skills
- OSIsoft (AVEVA) PI System Administration
- PI Interfaces & Connectors
- PI System Monitoring & Troubleshooting
- SQL Database Querying & Data Validation
- Data Quality Assurance
- Data Visualization (Power BI / Tableau)
- API-based Integrations
- Python for Data Tasks
- Troubleshooting & Root Cause Analysis
- Cross-functional collaboration
Timeline
Pi System Engineer
Eltresis
06.2021 - 07.2024
Systems Analyst
Conduent
01.2018 - 05.2020
MBA -
Stanton University
BBA - Civil And Construction Technology
Istanbul Aydin Univesity